Key Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Ensure documents are timely sent and shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing
- Interact with our customers in arranging their international shipments meeting customer services standards.
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
Qualifications :
- University graduate preferably with minimum 1 year in freight forwarding business.
- Good communication in English and Vietnamese
- Pro-active strong organizational skills
- Good computer skills (Excel Word)
- typing skills and computer literacy
Reporting Structure
- Ocean Export Lead Agent Supervisor and Manager
Additional Information :
Expeditors offer excellent benefits
- Paid Vacation Holiday
- Group Medical & Life & Accident Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- 14 days of annual leave per year
Work Location: 11th - 12th Floor Lancaster Luminaire Building 1152 Lang Road Lang Ward Hanoi Vietnam
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time