Business Process Reengineering
Business Process Reengineering
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Job Description
Role: Business Process Reengineering
Location: Lansing MI 48933 Hybrid
Duration: 6 months with possible extension
Local candidates only
Must Have:
- Deep understanding of practical metrics and how to help business areas seamlessly integrate and monitor metrics
- Understanding of Lean tools and expertise in PDCA (Plan Do Check Act) used for iterative problem-solving and process refinement.
- Deep understanding of guiding business to document ROI.
- Experience in crafting research plans white papers and synthesizing research outcome reports.
- Skills in crafting digestible summaries for executives and developing accompanying info graphics for wider communication
- Bachelors Degree
Responsibilities:
- Conduct best practice research across private and public sector for OCI Leadership
- Organize and evaluate quantitative and qualitative research.
- Work with cross-functional teams to identify and evaluate research topics and approaches
- Craft reports presentations and other communication materials on the research conducted.
- Generating insights from data and recommend follow up actions.
- Present and promote research findings to program owners and business stakeholders.
- Develop customized approaches plans and workshops to help address Business Area problems and issues.
- Lead initiatives coordinate with senior leadership and align improvements with broader business strategy and KPIs
- Lead user workshops and facilitating sessions both in-person and virtual.
Skills/Requirements:
- Four more years of research experience.
- Deep understanding of guiding business to document ROI.
- Deep understanding of practical metrics and how to help business areas seamlessly integrate and monitor metrics
- Experience in crafting research plans white papers and synthesizing research outcome reports.
- Skills in crafting digestible summaries for executives and developing accompanying info graphics for wider communication.
- Understanding of Lean tools and expertise in PDCA (Plan Do Check Act) used for iterative problem-solving and process refinement.
- Experience in leading workshops to gather information synthesize information and developing metrics.
- Generating insights from data and effectively sharing research results.
- Communication & Stakeholder Engagement - Conveying findings simply and persuasively in reports dashboards and presentations to diverse audiences-from frontline workers to senior executives
- Collaborating effectively with stakeholders and acting as a strategic partner in decisions.
Certifications (Not required but good to have)
-Certified Analyst Professional
-Certified Financial Analyst
-Financial Risk Manager
Examples of Projects
-Explore and design SOPs using AI for supporting continuous improvement activities
-Explore tools for process mining for better data gathering and decision making.
-ROI of OCI HCD projects
-ROI of OCI LPI program
-ROI of OCI Customer Experience Strategy implementation
Employment Type
Full-time
