We are seeking a highly experienced Senior Solution Architect with a strong background in Promotions domain and Omnichannel retail solutions with hands-on expertise in Google Cloud Platform (GCP). This role will be responsible for designing scalable resilient and secure solutions to enable seamless promotions across digital and physical customer touchpoints.
Key Responsibilities
- Design and lead end-to-end solution architecture for retail promotions across channels (POS e-commerce mobile apps).
- Architect and implement cloud-native solutions on Google Cloud Platform (GCP) using services like GKE Cloud Functions Pub/Sub BigQuery and Apigee.
- Collaborate with business and technology teams to define scalable promotional logic and ensure consistent customer experience across channels.
- Integrate promotions platforms with core systems such as customer data platforms loyalty engines order management and pricing.
- Define reusable architecture patterns and APIs to support omnichannel promotions such as BOGO personalized offers bundle pricing etc.
- Leverage GCP-native tools for monitoring security CI/CD and cost optimization.
- Guide and mentor development teams on architecture implementation best practices and performance optimization.
- Ensure compliance with enterprise standards including security scalability and observability.
- Provide technical leadership on vendor evaluations for promotions engines and GCP services.
- Drive innovation by exploring new Google Cloud capabilities and their potential application in the promotions domain.
Required Skills and Qualifications
- Bachelors or Masters degree in Computer Science Engineering or a related field.
- 10 years of experience in enterprise architecture and solution design.
- 5 years of experience designing and implementing promotions systems in retail or ecommerce.
- 3 years of hands-on experience with Google Cloud Platform (GCP) and its core services.
- Proficiency in microservices event-driven architecture APIs (REST/GraphQL) and Kubernetes.
- Strong knowledge of omnichannel retail processes and promotional strategy execution.
- Experience with promotional engines such as Salesforce Promotion Builder Oracle Retail Promo Engine or similar platforms or custom promo engines.
- Strong understanding of CI/CD pipelines DevOps practices and infrastructure-as-code (e.g. Terraform Deployment Manager).
- Excellent communication and stakeholder engagement skills.
Preferred Qualifications
- GCP Professional Cloud Architect or related certification.
- Experience in headless commerce MACH architecture or composable commerce platforms.
- Working knowledge of data streaming and analytics tools like Apache Beam Dataflow or Looker.
- Familiarity with customer segmentation loyalty programs and personalization engines.