Senior Product Manager, Telematics Insights & Controls
Senior Product Manager, Telematics Insights & Controls
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1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
Launched in 2023 Integrated Services creates and markets new customer experiences by integrating hardware software and services across Ford Blue Model e and Ford Pro. These products and services allow Fords retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide.
In this position...
Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Fords continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future representing a significant portion of vehicle sales and continual expected growth.
Ford is #1 in commercial vehicles in North America and the #1 brand in Europe but our services business is nascent huge opportunity to build a new business/market leader.
Fords Telematics product is launched/has been in market for several years and is experiencing rapid growth though there is still meaningful time/room to influence the overall strategy features and look/feel of the product and lead the team through a period of breakout growth.
Ford has embedded high-quality modems into all commercial vehicles since 2020 creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current aftermarket-hardware-based Telematics competitors.
This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn MI office. This is not a remote position.
Responsibilities
What youll do...
- Own an end-to-end vision strategy and roadmap for Telematics experiences for Fords Telematics products globally:
- What do our commercial customers need How does this vary by persona By customer segment By region
- How should these needs be met through in-vehicle web and app features for Telematics
- How well are these customers served today by currently available offerings
- How can Ford differentiate and best serve our commercial customers
- Set and drive the product roadmap to bring your vision to life working with the engineering and design teams
- Partner with Telematics back-end product engineering and design to understand what is possible from a data controls insights etc. standpoint and to align on joint roadmaps to create novel high-value features
- Partner with Product Marketing to assess and integrate 3rd party solutions when applicable
- Work with sales and marketing to ensure your products are commercially successful
- Conduct primary research (interviews surveys attend trade shows etc.)
- Consolidate internal knowledge on the customer/prior products
- Shadow the sales team to pull back knowledge from sales into the product/roadmap
- Instrument the product to learn directly from use
- Report state out to and manage concerns of executive Ford stakeholders
Qualifications
Youll have...
- Bachelors Degree required
- 7 years as a product manager having shipped successful products in the past ideally in the B2B SaaS space and/or data/insights-heavy products
- Track record of solving tough problems and delivering working solutions throughout career
- Demonstrated effectiveness in large complex highly matrixed organizations
- Passion for serving customers
- This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn MI office. This is not a remote position.
Even better you may have...
- Masters degree in Engineering (ME EE or equivalent)
- Experience working with / in businesses that utilize fleets of vehicles
- Experience working with data and products which leverage data
- Academic and/or work background in digital products for automotive
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits click here: position is a leadership level 6.
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn MI office. This is not a remote position.
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Required Experience:
Senior IC
Employment Type
Full-Time
