Executive Assistant
Executive Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive compensation
- Growth opportunities
- Flexible schedule & being mobile
- Sales training
- Employee recognition programs
- Ongoing support from our team of fitness professionals
Key Responsibilities
- Respond promptly to inbound sales calls emails and web inquiries.
- Qualify and convert leads into scheduled in-home or virtual fitness assessments.
- Maintain accurate records of all lead interactions using CRM tools or lead-tracking systems.
- Follow up with prospects to drive conversion and reduce lead loss.
- Prepare and send client onboarding documents and agreements.
- Coordinate and manage weekly schedules for personal trainers based on client availability and trainer locations.
- Monitor and update session utilization to ensure accurate tracking of packages and renewals.
- Serve as the liaison between clients and trainers to ensure exceptional communication and service delivery.
- Maintain organized digital and physical files for client records waivers and contracts.
- Assist with billing invoice tracking and payment collection coordination.
- Prepare weekly operational and sales reports for leadership review.
- Support recruitment coordination for trainers and assist with onboarding logistics.
- Track and remind clients about expiring sessions or upcoming renewals.
- Gather and analyze client feedback to support retention and satisfaction.
- Ensure timely responses to client concerns or questions.
- Previous experience in administrative sales or operations support role (fitness industry a plus).
- Strong organizational skills with extreme attention to detail.
- Excellent communication and interpersonal skills.
- Tech-savvy; comfortable using scheduling software CRM platforms and Google Workspace or Microsoft Office.
- Ability to multitask and prioritize responsibilities in a dynamic environment.
- Passion for health fitness and helping others achieve their goals is a plus.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to GYMGUYZ Corporate.
Employment Type
Full-Time
