Case Management Consultant
Case Management Consultant
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
CASE MANAGEMENT CONSULTANT
Address: Division of Developmental Disabilities (DDD)
125 East Elliot Road Chandler Arizona 85225
Salary: $44000.00 - $58000.00
Grade: 20
Closing Date: August 17 2025
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals that are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!
The Department of Economic Security Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Management Consultant. DDD provides individuals with developmental disabilities and their families services and supports that are flexible high quality and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement and cannot be employed or subcontracted by a DDD Qualified Vendor.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
Provides technical assistance/consultative support to care coordination within the Division and within other systems of care by attending CFT/ART and other state-level meetings to coach support coordinators on the job and enhance DDD integrated care delivery. Participates in the internal escalation to ensure member needs are met timely.
Daily monitoring of utilization of services including inpatient reports emergency department reports Behavioral Health Crisis contacts newly determined SMI members and special assistance.
Committee member for Step down home tracks members entrance and exit criteria identifies treatment goals tracks goals for completion and assists in planning for successful discharge.
Attends District huddles & prepares & presents trainings on BH Stigma Reduction System of Care Principles Habilitation Early Childhood Autism Specialized (ECM) Requests Crisis Planning SMI Determination Process Service Package Benefits Child/General Mental Health (GMH)/SMI Differences Discharge Planning from BH Inpatient Facility Short Term Interventions BH Inpatient Facilities & BH Residential Facilities.
Completes service approvals for Positive Behavior Assessment and Consultation Services (ASI) Habilitation Consultation (HAB-C) and second-level med reviews. Completes progress notes reports planning documents and other correspondence related to the performance of job duties.
Knowledge in:
Care and assistance of individuals with developmental disabilities and behavioral health needs.
Principles and practices of support coordination community resources medical and behavioral health issues.
Understands appropriate placement settings based on the assessed need of the member.
Google Suites & Microsoft Office products (such as Word Excel Outlook etc.).
Skills In:
Interpersonal relations as applied to contact with members families and representatives of governmental agencies community organizations and the public.
Leadership skills to facilitate teachable moments for internal staff.
Oral and written communication.
Negotiation and conflict resolution.
Work calmly and maintain effectiveness in situations of high stress.
Ability to:
Partner with stakeholders Department of Child Safety (DCS) Arizona Health Care Cost Containment System (AHCCCS) Comprehensive Medical and Dental Plans (CMDP) Arizona Department of Corrections (ADOC) etc for cross system collaboration.
Make prompt independent decisions based upon relevant facts and established processes.
Handle sensitive information maintain confidentiality.
Work independently with minimal supervision.
The ideal candidate for this position will have:
A Bachelors degree in a human services or equivalent field from an accredited college or university and at least two years professional experience with developmental disabilities; OR 4 years of professional case management/social work experience including 2 years with developmental disabilities.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to Drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R.11).
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statutes 41-2758.07 in order to work with children and vulnerable adults.
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact us Ariana Dominguez at or
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Contract
Employment Type
Full-Time
