Project Specialist

The Department of Family Medicine of the Keck School of Medicine of USC Alhambra Campus is seeking a Project Specialist to join our team at the National Center on Elder Abuse (NCEA).

The successful applicant will lead NCEAs communications and marketing coordination across multiple channels (social media email press and print materials) driving NCEAs efforts to engage various audiences disseminate critical information and raise awareness about elder abuse and justice. The successful applicant will be responsible for creating and disseminating compelling content and campaigns while also providing essential administrative and project support. The successful applicant will also oversee the NCEAs Internship and Volunteer Program and provide a meaningful impactful experience for participants.

Were looking for someone who thrives in a fast-paced environment demonstrates exceptional organizational skills and manages multiple assignments effectively. Excellent verbal and written communication along with the ability to comfortably interact with a variety of staff partners and professionals are essential for this role.

This is a full-time flexible remote/hybrid position in Alhambra CA.

Essential Duties:
Social Media Management:
o Develop implement and manage NCEAs social media content calendar across platforms (e.g. X/Twitter Facebook LinkedIn Instagram).
o Create curate and schedule engaging text image and video content that aligns with NCEAs mission and promotes elder justice.
o Monitor social media channels respond to comments and messages and foster meaningful online conversations.
o Track and analyze social media metrics and prepare regular performance reports.
o Stay informed on social media trends platform updates and best practices relevant to non-profit and public health communications.
o Actively promote NCEA initiatives webinars publications events (e.g. World Elder Abuse Awareness Day - WEAAD) and partner initiatives.

Content Creation & Dissemination:
o Convey complex information about elder abuse prevention and response into accessible shareable social media graphics infographics fact sheets and short videos.
o Assist in drafting short-form copy for social media posts email blasts and website announcements.
o Support the dissemination of NCEA resources and tools through various digital channels.

Internship and Volunteer Program Management and Support Elder Justice College Ambassadors Program
o Oversee the coordination and management of NCEAs internship and volunteer programs
o Recruit onboard and mentor interns and volunteers and cultivate an impactful experience for participants
o Provide support and coordination for the Elder Justice College Ambassadors program and college campus outreach

Project Support:
o Provide general administrative and logistical support for NCEA projects.
o Help organize and maintain digital files and communication records.
o Support the NCEA team with other duties as assigned to ensure project success.
o Respond to technical assistance inquiries

Required Qualifications:
Bachelors degree in Communications Marketing Public Relations Public Health Social Sciences or a related field.
2 years of professional experience managing social media accounts for an organization non-profit or government agency.
Experience working in a non-profit public health or government environment.
Knowledge of elder abuse prevention and intervention and aging.
Experience with video editing software (e.g. CapCut Adobe Premiere Rush) for short-form social media content.
Experience with social media analytics platforms (e.g. Sprout Social) beyond basic built-in tools.
Proficiency in Microsoft Office Suite (Word Excel PowerPoint)
Proficiency with social media platforms (Facebook LinkedIn Instagram etc.) and social media management and scheduling tools (e.g. Sprout Social).
Proven ability to create engaging audience-appropriate content for various social media platforms.
Excellent written and verbal communication skills with a strong grasp of grammar punctuation and tone.
Basic graphic design skills using tools like Canva Adobe Express or similar.
Strong organizational skills attention to detail and ability to manage multiple tasks and deadlines effectively.
Demonstrated passion for social justice elder rights or public health issues.

Preferred Qualifications:
Masters degree in Communications Marketing Public Relations Public Health Social Sciences or a related field.
3 years of applicable project or administrative experience
Experience in coordinating or managing internship or volunteer programs
Bilingual proficiency (especially Spanish) is a plus.

Required Application Documents:
To be considered for this position please submit the following:
Resume/CV
Cover Letter
3 professional references
Writing samples
Social media portfolio

The hourly rate range for this position is $29.59 - $37.68. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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