Director of Environmental Services

LifeSpire of Virginia/The Chesapeake is looking for a Director of Environmental Services to join our team in Newport News VA! Please apply if interested.

Position Title: Director of Environmental Services

Reports To: Executive Director

Supervises: Housekeeping and Laundry Staff

General Statement of Responsibilities:

The Director of Environmental Services is responsible for directing and supervising personnel in the housekeeping and laundry departments. He/she is responsible for the overall leadership of each departments personnel operating budgets and daily operations. Must be able to effectively manage and motivate workers and provide quality services to the residents at all levels of care.

General Qualifications:

The Director of Environmental Services must be at least 21 years of age or older and have a relevant degree or certification in food service nutrition or business management. At least 5 years of experience in environmental services training. Hotel/Hospitality supervisory experience in desirable.

Job Duties:

1. Actively follows and enforces all personnel policies and procedures outlined in the VBH Employee Handbook and other company/department policies and procedures.

1. Maintains thorough knowledge and understanding of:
   1. Job Description (for both self and supervisees)
   2. Resident Rights Policy
   3. Resident Care Policy and Procedure Manual
   4. Fire and Disaster Plan
   5. Problem Solving Procedure

1. Responsible for overall supervision of the Housekeeping and Laundry departments to include all personnel.
2. Effectively delegates responsibilities to the Housekeeping Manager and Housekeeping Supervisors.
3. Maintains satisfactory order discipline production customer service and morale among employees.
4. Maintains all housekeeping and laundry equipment and makes replacement recommendations as necessary.
5. Responsible for all expenses and budget control within the Housekeeping and Laundry Services department to include supply ordering and personnel wages.
6. Responsible for or delegation of the interviewing hiring and training of new personnel.
7. Oversees coaching and counseling of all responsible staff manages the disciplinary action process within each department and makes decisions on the suspension and termination of responsible staff.
8. Recommends promotions demotions and any changes in job responsibilities for responsible staff.
9. Oversees department orientation thorough job training and completion of skills checklists for all new employees.
10. Supervises continuing inservice training for all employees and ensures that all staff remain in compliance with required Annual Inservice training Relias training and other training as required by the facility.
11. Ensures that all annual performance appraisals are completed timely for all staff.
12. Oversees creation and management of work schedule for all responsible staff including requests for time off status changes and position changes.
13. Supervises work assignments and job responsibilities for all employees.
14. Assures the proper professional appearance and personal hygiene of responsible staff as well as their conducting themselves at the proper level of professional conduct and courtesy.
15. Maintains required records and reports for each department as required by law or the facility.
16. Maintains written records of all coaching and counseling for all staff to be stored in the personnel files in Human Resources.
17. Maintains monthly records on general expense and wage control.
18. Enforces staff compliance with time clock policies and procedures to include clocking in and out as required addressing tardiness and attendance problems within the department minimizing the use of overtime approving edits to personnel timecards and addressing any problems with staff time and payroll.
19. Responsible for budget planning and control in housekeeping and laundry.
20. Attends Department Head meetings and maintains membership on required committees as assigned.
21. Follows established safety rules and policies and procedures of this facility including Emergency Preparedness plans and drills.
22. Oversees compliance and participation of responsible staff with all safety and emergency preparedness policies and drills in the facility.
23. Maintains compliance with all regulations by the Virginia Department of Health and Department of Social Services that relate to environmental services to residents in Healthcare and Assisted Living.
24. Refrains from discussing personal or work-related problems with other staff residents their family and friends. Maintains confidentiality of staff information that may be shared with him as a supervisor sharing it with management only as needed.
25. Respects and enforces Resident Rights at all times.
26. Maintains the confidentiality of all resident-related information.
27. Maintains a positive cheerful customer service attitude at all times.
28. Refrains from participation in the promotion of gossip with regard to residents or staff within the facility. Promotes a high level of professionalism and maturity in the department.
29. Performs other duties as assigned in a prompt and cooperative fashion.

Working Hours

Works a minimum of forty (40) hours per week on a regularly scheduled basis. May include weekend and holiday hours.