Traveling Field Service Technician (Printer/Scanner)
Traveling Field Service Technician (Printer/Scanner)
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
* As a Field Service Technician you will provide service and support client supported equipment in a timely manner including but not limited to installations repair preventative maintenance calibration and sales support of office equipment scanners mail sorting machines etc.
* Maintain an organized proactive system of territory management utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers.
* Continually evaluate and implement efficiency improvements in territory operation.
* Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction.
* Focused on growing the business treating every service event as a growth or lead generation opportunity.
* Maintain a positive attitude and demeanor embracing change and influencing peers and team to do the same.
Near expert level technical background in electro-mechanical devices such as printers mailing sorting machines etc.
* Associate degree required and/or 5-plus years of equivalent work experience in field service IT or a similar industry.
* Certification in information technology process improvement or similar disciplines is desired.
* Operates within division or department policy guidelines using independent judgment in achieving assigned objectives.
* Reads and interprets documents such as safety rules operating and maintenance instructions and procedure manuals.
* Applies common sense understanding to carry out instructions furnished in written oral or diagram form.
* Escalates issues discovered while performing required tasks to minimize customer disruptions.
* Prioritizes and handles multiple tasks simultaneously.
* Strong computer skills and phone application skills using Microsoft Windows-based programs are required.
* Self-starter and motivated to perform effectively during times of high demand.
* Ability to work from home with minimal supervision or guidance.
* Must have a valid drivers license and maintain a safe driving record.
* Must be able to lift 50 lbs without limitations or constraints.
* Be able to travel throughout the country.
* Be able to perform in high-pressure environments.
* Critical physical effort consisting of continuously standing bending and handling equipment.
* Exposure to limited amounts of noise and paper dust.
* Regional travel around DE MD
* Travel to FL KC TX CA
All travel expenses will be arranged and covered.
#ZRNC
Required Experience:
IC
Employment Type
Contract
