Regional Technology Leader - Dallas, TX

At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.

As a Regional Technology Leader you serve as a hands-on technical expert and trusted advisor supporting Cortlands community infrastructure and end-user devices while driving technology best practices across your region. With a strong presence in the field you lead service delivery resolve complex issues and ensure seamless communication between local teams and executive leadership.

• Act as a subject matter expert (SME) for multiple Corland community and enterprise infrastructure technologies
• Deliver technology project tasks on schedule in scope and within established quality guidelines
• Install diagnose repair maintain and upgrade computer hardware and software to ensure optimal workstation performance
• Maintain technical competence through self-study provided trainings and attending meetings that provide updated information about the current computing environment
• Demonstrate leadership and accountability for community technology within your region
• Keep executive leadership in your region informed through a combination of reporting and personal interaction
• Exhibit proficiency in documenting systems setups and procedures
• Manage and coordinate service delivery utilizing third-party vendors
• Maintain an onsite presence at communities 75% of the time
• Demonstrate tact discretion and good judgment required for dealing with confidential information
• Perform technology due diligence and make recommendations to standardize existing community technology
• Field requests for technical assistance record them in a ticketing system and resolve issues in accordance with Service Level Agreements and departmental expectations
• Troubleshoot problems with local and network printers and print queues; fix problems with server hardware and phone system
• Collaborate effectively with team members to identify problems and work toward solutions

• Strong 2 years of experience in an information technology role; experience working as part of a project team or in the multifamily industry a plus
• Bachelors degree in Information Technology Computer Science related major or equivalent experience
• Stellar analytical critical thinking and problem-solving skills
• Superb customer service and interpersonal skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite Active Directory Linux applications
• Demonstrated experience installing Cat 6 cables installing patch panels and associated networking equipment
• In-depth knowledge of Windows 10 Windows 11 and Mac OSX operating systems
• A Network MCDST Dell Apple and other related certifications preferred

Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.

Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardlessof race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable you have a disability and need an accommodation or assistance with the application process and/or using our website please email

Cortland is a drug-free workplace.

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