Customer Service Representative/Warehouse Support & Repair Service
Customer Service Representative/Warehouse Support & Repair Service
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Salary Not Disclosed
1 Vacancy
Job Description
Support Repair Services Department in a warehouse-like environment
Assist with order conversion (quotes with purchase orders to repair orders)
Process delivery orders (D/Os) in ERP system
Perform shipping and receiving tasks including packing labeling and documentation
Manage inventory: stock checks cycle counts and parts tracking
Coordinate with repair team to ensure accurate and timely order completion
Respond to customer inquiries (phone/email) regarding order status and availability
Prepare and send customer quotes as needed
Collaborate with Quality Sales and other departments to resolve issues
Maintain accurate records and documentation
Assist with special projects and other departmental duties as assigned
Qualifications :
High school diploma or equivalent required; Associate degree in Business preferred
Minimum 2 years related experience in customer service and/or warehouse operations
ERP system experience required
Strong verbal written problem-solving and organizational skills
Proficient in Microsoft Office (Excel Word Outlook)
Detail-oriented and able to work independently
Comfortable working in a warehouse environment
Ability to lift and move materials as required
Familiarity with rotating equipment and pumps a plus
Bilingual EnglishSpanish a plus
Additional Information :
With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity.
Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits while helping engineer a better future.
#smiths
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
