SERVICE NOW - Senior Developer â ITOM Visibility & CMDB - l3
SERVICE NOW - Senior Developer â ITOM Visibility & CMDB - l3
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Job Description
ITOM modules Discovery Service Mapping and CMDB Certified Implementation Specialist
Job Title: Service NOW Senior Developer ITOM Visibility & CMDB
Experience Level: 5-8 years
L3 upto 18 LPA
Location: HyderabadNoida REMOTE WORK IS ALOSO ALLOWED
Job Type: Full-Time 5 days work from office
Job Description:
Position Overview
We are seeking an accomplished Senior Developer with hands-on expertise in ServiceNow ITOM Visibility and CMDB.
The ideal candidate will have 5 8 years of relevant experience possess recognized ServiceNow ITOM certifications and
demonstrate significant experience in actionable production-scale delivery of ITOM solutions.
Key Responsibilities
Design develop and implement ServiceNow ITOM modules with a focus on Discovery Service Mapping and CMDB.
Build and maintain accurate automated CMDB population through Discovery and integration with infrastructure cloud network
and third-party sources.
Architect configure and support MID Servers event management rules probes sensors and automated workflows.
Ensure CMDB data integrity normalization reconciliation and support ongoing health assessments and audits.
Troubleshoot and resolve issues related to ITOM Discovery Service Mapping and CMDB modules.
Collaborate closely with IT infrastructure application and business teams throughout project lifecycles.
Mentor junior developers and share technical expertise within the delivery team.
Produce and maintain comprehensive technical documentation and implementation roadmaps.
Stay updated with ServiceNow upgrades releases and ITOM best practices for continuous improvement.
Requirements
Experience: 5 8 years of hands-on ServiceNow development with a proven record in ITOM Discovery Service Mapping and
CMDB project delivery.
Certifications: ServiceNow ITOM-related certifications (e.g. Certified Implementation Specialist ITOM Discovery Service
Mapping).
Technical Skills:
o Deep practical knowledge of ServiceNow ITOM suite-especially Discovery Service Mapping Event Management and CMDB.
o Experience with MID Server configuration and troubleshooting.
o Proficiency in scripting (JavaScript Glide) Flow Designer and system integrations.
o Understanding of cloud on-premise and hybrid infrastructure.
o Strong grasp of ITIL and configuration management best practices.
Delivery Skills: Demonstrated delivery of multiple ITOM and CMDB projects in a client-facing or complex enterprise
environment14.
Soft Skills: Effective communicator strong collaborator and skilled in knowledge sharing.
Preferred Qualifications
Additional ServiceNow certifications (Discovery Service Mapping Event Management).
Experience integrating ServiceNow ITOM with monitoring tools (e.g. SolarWinds Splunk Dynatrace).
Familiarity with cloud platform integrations (AWS Azure GCP).
Employment Type
Full-time
