Personal Assistant to General Manager
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Job Description
Main Duties:
Administration
- Provides administrative support to General Manager. Ensures the implementation of hotel policies standards and procedures as they apply to the administrative functions.
- Types files and upkeeps all private and confidential matters related to the department.
- Sets up a systematic and efficient filing system both for hardcopies as well as all electronic data that enables quick retrieval; ensures all files are kept up-to-date at all times.
- Prepares the relevant materials for all meetings attended by General Operations Meeting Executive Committee Meetings Departmental Meetings and any other meetings.
- Prepares and circulates the minutes of the meetings.
- Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.
- Makes copies of correspondence or other printed matters.
- Prepares outgoing mail.
- Types takes dictation and minutes draft letters files and traces and composes correspondence.
- Monitors and maintains the proper appearance of the office area.
- Handles outgoing mails by courier.
- Makes and confirms appointments for the General Manager.
Customer Service
- Provides assistance & support to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Greets visitors ascertains nature of business and directs visitors appropriately.
Other Duties
- Attends and contributes to all training sessions and meetings as required.
- Exercises responsible behavior at all times and positively representing the hotel team.
- Maintains strong professional relationship with the relevant representatives from competitor hotels business partners and other organizations.
- Ensures high standards of personal presentation and grooming.
- Carries out any other reasonable duties and responsibilities as assigned.
Qualifications :
Requirements:
Prior experience as a personal assistant or executive assistant preferred
Excellent time management and multitasking skills
Strong verbal and written communication in English (Arabic is a plus)
High proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint)
Discretion professionalism and a proactive attitude
Familiarity with the travel or hospitality industry is a strong advantage
Additional Information :
Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
