District Service Manager - Los Angeles, CA
District Service Manager - Los Angeles, CA
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$ 120000 - 130000
1 Vacancy
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology
At SCIEX one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.
Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.
As part of SCIEX you will help to influence life changing research and outcomes while accelerating your potential. For more than 50 years we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team enabled by DBS that is passionate about helping life science experts around the world get to answers they can trust.
Are you ready to make an impact from day one Join our team! Grow your career at Danaher!
The District Manager is responsible for the service business within the assigned district and for leading the activity of all field service engineers to achieve the districts service support objectives and business plan. Serves as owner and point of contact for escalated service activity within the district. Responsibilities include achieving/exceeding assigned installation maintenance and repair targets through effective coaching and development of employees identifying and implementing process improvements and changes to increase the groups effectiveness and value to its customers and managing the teams job performance and career development.
This position is part of the Field Service Team and will be located in Los Angeles/Orange County CA. A key requirement is that the candidate must live or must be willing to relocate within a commutable distance of the Los Angeles and Orange County CA metro areas.
In this role you will have the opportunity to:
- Effectively strategize and drive business object plan direct and coordinate the daily activities of service personnel to achieve service and business objectives. (Revenue/Orders/Margin/OP)
- Communicate and defuse internal and external customer/employee situations and communicate and work with other department managers to identify potential improvements in the quality of services and/or support provided.
- Identify service technical and workflow skills assessment and mentoring to the team.
- Develop and track performance objectives for the team and effectively addresses and resolves employee issues
- Demonstrate effective communication skills either through team interactions or presentations to clearly articulate business objectives strategies
- Handle district company assets including inventory company cars and tools.
- Communicate regularly with sales colleagues to drive business objectives.
The essential requirements of the job include:
- Associates degree (A.S./A.A.S) or Bachelors degree (B.S./B.A.) in Life Sciences Chemistry Engineering or equivalent experience.
- Business acumen that includes budgeting logistics and project leadership or management
- Must possess strong management skills to lead effectively and direct Field Service Engineers to achieve district business objectives.
- Experience developing others through demonstration coaching and counseling
- Experience in a customer-facing functions and working with cross-functional teams
Travel Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel 30-50% travel by vehicle or airplane including overnight within the Los Angeles and Orange County CA metro areas.
- Must have a valid drivers license with an acceptable driving record
- Ability to lift move or carry equipment up to 50lb any other physical requirements
It would be a plus if you also possess previous experience in:
- Using and/or servicing mass spectrometry or capillary electrophoresis scientific instruments is preferred
- 3 years of current leadership experience managing a group teams and/or projects. Field Service or engineering is preferred.
SCIEX a Danaher company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at .
At SCIEX we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
The salary range for this role is $120000.00- $130000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.
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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.
The U.S. EEO posters are available here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .
Required Experience:
Manager
Employment Type
Full-Time
