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We are seeking a detail-oriented and strategic Product Operations Manager to optimize how we launch scale and support our this role you will act as a bridge between Product Engineering Sales and Service teamsensuring smooth feature rollouts scalable operational processes and continuous improvement. You will lead product migrations build efficient workflows and drive data-informed decision-making through KPI development and analytics. Ideal candidates bring a strong background in operational process design project execution and stakeholder collaboration ideally within a tech or SaaS environment. If youre passionate about turning strategy into streamlined execution and love working across functions wed love to hear from you.
Key Responsibilities:
Lead product and feature launches by establishing scalable processes tracking KPIs and ensuring operational readiness.
Drive specialized product clean-up and migration projects (e.g. transitioning customer groups between sales models) with minimal disruption.
Ideate operational product-related improvements using automation and productivity tools.
Define monitor and evolve KPIs to drive strategic alignment and data-informed decision-making.
Continuously improve internal processes to simplify operations increase efficiency and enhance customer satisfaction.
Ensure feedback loops are in place to capture insights from customers support teams and operational performance.
Qualifications :
Experience: At least 3 years of post-college experience in a role encompassing product operations product management or a similar operational capacity that closely interacts with product sales service and engineering teams. Experience in a tech or SaaS environment is highly preferred.
Process Optimization: Demonstrated ability in creating and refining operational processes for improved outcomes and agility in response to changing needs.
Analytics and Tools Proficiency: Ideally experience in data analytics and reporting with hands-on experience in using tools such as Zapier for process automation or QuickSight/PowerBI for analytics.
Project Leadership: Proven ability to lead and successfully execute projects ensuring minimal disruption and optimal outcomes.
Communication Skills: Exceptional communication and interpersonal abilities with a track record of effective collaboration across diverse teams.
Education: Universitys degree in Operations Management Software Development Data Analytics or a related field.
Language: Proficiency in English is mandatory.
Additional Information :
A purpose-driven company driving Europes transition toward electric mobility
Passionate colleagues with a hands-on mentality
A safe and future-oriented workplace as part of the Kostal group
Flexible working hours and location
Great opportunities for career growth
Remote Work :
Yes
Employment Type :
Full-time
Remote