Ops Excellence & Business Systems Analyst

Primary Function of Position:

This role supports Global Logistics operations excellence and business systems analysis. The individual will drive continuous improvement across inbound warehousing transportation and distribution processes while also playing a key role in optimizing business systems used in logistics operations. This includes process reengineering Lean/Six Sigma deployments SAP WMS configuration and cross-functional project leadership.

Roles & Responsibilities:

• Operational Excellence & Continuous Improvement
  • Lead Operational Improvements: Drive logistics and warehouse process improvements focused on throughput order accuracy labor efficiency and ergonomics.
  • Lean/Six Sigma Methodologies: Apply Lean tools (5S value stream mapping Kaizen) and Six Sigma techniques (DMAIC control charts) to identify and eliminate waste.
  • Benchmarking & Best Practices: Actively research and apply industry-leading practices across internal and 3PL operations to improve service levels and reduce cost.
  • Performance Metrics: Design and implement KPIs (e.g. inventory accuracy pick/pack/ship cycle time on-time delivery order fill rate) ensuring alignment with business goals.
  • Training & Enablement: Deliver training and workshops on Lean/Six Sigma methodologies and warehouse optimization strategies to internal and external teams.
  • Warehouse Design & Labor Planning: Optimize warehouse layout and resource deployment using data-driven simulation and throughput analysis.
  • Change Management: Lead behavioral and cultural transformation initiatives that support operational excellence and a continuous improvement mindset.
• Business Systems & Data Analysis
  • Process Assessment & Systems Optimization: Analyze logistics business processes (receiving putaway inventory picking packing shipping) and recommend system-based solutions that increase accuracy and efficiency.
  • SAP WMS Expertise: Configure and support SAP Warehouse Management (WMS) processes including bin management handling units and goods movements. ; Collaborate with IT to scope and implement enhancements or changes to WMS logic (e.g. picking strategies wave planning automation triggers).
  • Requirements Gathering: Conduct interviews and workshops with stakeholders to define business requirements.; Translate requirements into functional and technical specifications for developers or systems integrators.
  • Solution Design & Documentation: Develop process maps system workflows and use-case documentation.; Write clear and concise user stories system change requests and configuration documents.
  • User Training & Change Adoption: Develop and deliver end-user training for system rollouts and updates including job aids and SOPs.; Support UAT (User Acceptance Testing) test script development and defect tracking.
  • Data Integrity & Reporting: Partner with operations and IT to ensure data accuracy in WMS and related systems.; Develop and manage dashboards or reports using SAP Excel Power BI or SQL for visibility into logistics KPIs.
  • System Implementation & Rollout Support: Participate in cross-site ERP/WMS implementations or upgrades.; Assist with master data migration go-live planning and hypercare activities.
  • Cross-Functional Collaboration: Interface with Planning Customer Service Quality Regulatory Engineering and Finance to align system configurations with business rules and compliance requirements.; Ensure integration between logistics systems and other modules (MM IM SD and QM) supports end-to-end business processes.
• Cross-Functional Collaboration
  •  Interface with Operations IT Engineering and Quality to ensure seamless integration of process and systems improvements.
  •  Act as a bridge between system developers and operational users to ensure alignment on project objectives and deliverables.
  •  Maintain effective and cooperative relationships with stakeholders at all levels.

Qualifications :

Required Knowledge Skills and Experience:

• Experience w/SAP ECC 6.0 or above
• Operations experience with Logistics and warehouse processes is a must.
• Strong oral and written communication skills
• Strong presentation skills
• Express difficult and complex concepts clearly and concisely both orally and in writing
• Technical Management and Understanding
• Analyzing Information
• Coordination and relationship building.
• Bachelors degree in engineering or computer Science with 3 - 6 years industry/ IT experience.
• Demonstrated ability with deployment of productive engineering business applications is a must.
• SAP experience is strongly lieu of that will consider other ERP experience.
• MS Project / any other project management software to manage / track projects.
• Smartsheet working experience
• SharePoint (optional)
• Agile
• Familiarity with Software Development Lifecycle (SDLC) processes
• None specific to physical requirements however the candidate should  be able to walk / stand on the shop floor or warehouse for 1-3 hours sometime at a stretch to analyze processes and discussing with actual users as needed.

Additional Information :

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Remote Work :

No

Employment Type :

Full-time