DescriptionDivision: Group Technology Services (GTS)
Your Role
As a Windows Care Engineer you will provide 2nd and 3rd level support for Windows servers (and later) in a complex and hybrid infrastructure.
Your Responsibilities
As a Windows Care Engineer you will:
- Handle requests incidents problems and changes across both Production and Non-Production environments
- Manage network shares backups restores and related infrastructure components
- Contribute to strategic infrastructure projects and roadmap planning
- Apply Microsoft security patches using Ansible and other automation tools
- Provide support during business hours (08:0018:00 CET)
- Participate in on-call support outside business hours for Production systems (Watch Duty rotation)
- Weekend work as part of a scheduled rotation
Technical Requirements
- Proficiency in PowerShell; knowledge of Ansible is an additional asset
- Experience with Windows Server () in virtualized environments (e.g. VMware)
- Solid understanding of Group Policy File Servers Active Directory Networker Cohesity DNS NAS and SAN
- Familiarity with clustering solutions (e.g. Failover Cluster Always On) and server hardware (e.g. HP Vblock)
- Good understanding of TCP/IP networking fundamentals
- Experience with Infrastructure as Code practices
- Fluency in English both written and spoken
Soft Skills
- Fast learner with strong self-directed motivation
- Adaptable to fast-changing environments
- Organized and efficient in operational contexts
- Calm under pressure with a constructive mindset
- Team player with strong communication skills
- Analytical thinker with a structured approach to problem-solving
- Familiarity with Agile methodology is a plus
- Solution-oriented and focused on delivering value to internal and external clients
What We Offer
- A friendly collaborative and supportive team
- Daily challenges that keep work exciting and meaningful
- Continuous learning through hands-on experience and knowledge sharing
- Opportunity to work with modern technologies as part of Euroclears infrastructure transformation
Please note that this is a permanent position and we do not offer freelance or contract arrangements for this role.
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