Job Summary
The Revenue Cycle Supervisor is responsible for overseeing various aspects of the revenue cycle process to ensure quality accuracy productivity and compliance. This role primarily supports supplier-led assigned components and involves auditing and monitoring of quality and productivity supplier support and oversight managing work queues assisting with data analysis to meet key performance indicators (KPIs) and maintaining appropriate staffing levels to ensure timely completion of tasks. The position requires a hybrid work arrangement with responsibilities divided between onsite work and remote work.
Essential Functions
- Takes a lead role in providing support to suppliers to ensure they meet performance and compliance standards.
- Extracts compiles and analyzes complex financial and statistical data and/or analyzes and reviews complex processes in order to make recommendations for change as needed to improve revenue cycle processes and metrics.
- Assesses resource requirements for projects creates and maintains project work plans and provides timely project status reports.
- Manage workqueues to ensure timely and accurate processing of revenue cycle tasks. Monitor workqueue assignment to ensure accountable users supervisors and departments are assigned.
- Ensures department KPIs and business needs are being met for assigned area of focus by evaluating monitoring data/reports and managing staff levels.
- Assumes accountability for the quality and timeliness of the teams deliverable ensuring the achievement of team goals and objectives in addition to individual goals and objectives.
- Monitors interprets and administers industry regulations within area of responsibility and communicates changes to staff and management as appropriate.
- Establishes evaluates and monitors staff work to ensure productivity quotas and quality standards are met. Initiates performance management concepts in accordance with CH policies as appropriate.
- Demonstrates professional communication including verbal and written.
- Actively monitor volumes to ensure appropriate staffing levels are assigned to meet operational needs and support business objectives.
Qualifications
Required
- Bachelors Degree or equivalent in Business Accounting HIM or related field. Emphasis in health care business management accounting HIM or related field.
- 3 years of relevant experience in revenue cycle
- CRT-Revenue Cycle Representative Certified (CRCR) - HFMA Healthcare Financial Management Association required Or
- CRT-Healthcare Financial Professional Certified (CHFP) - HFMA Healthcare Financial Management Association required
Preferred
- Supervisory or management experience
- Experience with Epic
- CRT-Registered Health Information Administrator (RHIA) - AHIMA American Health Information Management Association preferred Or
- CRT-Registered Health Information Technician (RHIT) - AHIMA American Health Information Management Association preferred Or
- CRT-Coding Specialist (CCS) - AHIMA American Health Information Management Association preferred Or
- CRT-Professional Coder - AAPC American Academy of Professional Coders preferred
Physical Demands
- Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - 4700 60th St - Grand Rapids
Department Name
PFS Patient Liability Support
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. to 4:30 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager