drjobs Regional Solutions Engineer

Regional Solutions Engineer

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Austin - USA

Yearly Salary drjobs

USD 144000 - 144000

Vacancy

1 Vacancy

Job Description

Who is Flock

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities businesses schools and law enforcement agencies - to shape a safer future together. Our full-service maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities. Without compromising transparency or privacy we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment where a bias towards action is rewarded.

We have raised over $700M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Bedrock Capital Meritech Capital Partners and Initialized Capital. Now surpassing a $7.5B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

Flock Safety is transforming public safety and security by equipping law enforcement agencies and commercial organizations with AI-driven technology to prevent and solve crime. As we scale we need Solution Engineers who can act as trusted advisors helping customers understand how Flocks platform can deliver measurable value at every stage of their buying journey.

As a Regional Solution Engineer you will be embedded in the deal cycle engaging customers from initial discovery to final sign-off. Youll partner closely with Account Executives (AEs) to understand customer pain points consult on requirements tailor platform demonstrations and design deployment strategies that align with their priorities. Whether its a police department improving investigative workflows or a retail chain enhancing loss prevention you will craft solutions that help customers make informed decisions with confidence.

Your role will be critical in ensuring that customers see the full potential of Flocks platform by:

  • Leading discovery sessions to identify key customer requirements success metrics and process gaps.

  • Aligning tailored demonstrations success stories and technical discussions to the value metrics that matter most to each customer.

  • Designing deployment strategies that integrate Flocks platform with existing workflows to drive operational impact.

  • Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations.

  • Effectively articulating Flocks competitive differentiators to position the platforms unique advantages.

  • Guiding customers through final sign-off securing buy-in and commitment.

This role is especially important now as we continue to expand our platform capabilities. We need professionals who can bridge the technical and business worlds driving meaningful conversations that lead to successful deployments.

The Skillset

To succeed as a Solution Engineer at Flock Safety candidates should combine technical expertise with strong customer engagement and sales acumen ensuring solutions are tailored to customer needs and deliver measurable value. The key priorities are:

  • Consultative Sales & Customer Discovery 2-5 years of sales engineering or technology sales experience with a track record of leading technical discovery sessions tailoring demos and aligning solutions to customer objectives.

  • Solution Architecture & Value Alignment Ability to connect and align all platform capabilitieshardware software AI and integrationstoward solving specific customer pain points and delivering measurable value.

  • Presentation & Communication Skills Strong ability to deliver compelling in-person and virtual demonstrations articulate competitive differentiators and influence key stakeholders at all levels.

  • Sales Enablement & Deal Execution Experience partnering with Account Executives (AEs) to accelerate deal cycles drafting Statements of Work (SOWs) and Proof of Concept (POC) plans and responding to RFPs/RFIs.

  • Technical & Integration Expertise Strong understanding of SaaS platforms with the ability to design scalable deployment strategies. Experience with real-time video physical security and VMS systems is a plus.

  • Industry & Market Knowledge Understanding of public safety security and commercial loss prevention is a plus. Experience with crime mapping and mapping tools is also beneficial..

This role is for problem solvers who thrive on understanding customer challenges their definition of value and demonstrating how our platform delivers real impact. Solution Engineers in this role craft compelling demos showcase business value and drive solution adoption by aligning technology with customer needs. Their technical expertise enables them to translate complex capabilities into practical solutions ensuring law enforcement agencies and commercial organizations maximize the power of our platform.

Feeling uneasy that you havent ticked every box Thats okay; weve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

  • Complete onboarding on Flocks platform APIs integrations and sales process.

  • Shadow customer calls and learn key pain points for law enforcement and commercial customers.

  • Gain proficiency on Flocks internal presales tools

  • Deliver a mock demo showcasing core platform capabilities.

The First 60 Days

  • Lead technical discovery sessions and align solutions to customer needs.

  • Deliver customized demos and design deployment plans with integration considerations.

  • Draft SOWs and POCs supporting AEs in accelerating deal cycles.

90 Days & Beyond

  • Independently manage end-to-end technical sales engagements from discovery to sign-off.

  • Drive technical wins by aligning platform capabilities to customer value.

  • Contribute to solution playbooks best practices and internal training to scale impact.

The Interview Process

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.

  1. Our First Chat: During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are.

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock. This is your chance to really nerd out with someone in your field.

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.

  4. The Panel: Learn more about the team responsibilities and workflows. You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values. Depending on the team and role you are interviewing for you may meet with several teammates as well as cross-functional partners.

  5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company culture and more.

Salary & Equity

In this role youll receive a OTE range of $160000-$190000K OTE as well as Flock Safety Stock Options. Base salary is determined by job-related experience education/training as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

Flexible PTO: We seriously mean it plus 11 company holidays.

Fully-paid health benefits plan for employees: including Medical Dental and Vision and an HSA match.

Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

Fertility & Family Benefits: We have partnered with Maven a complete digital health benefit for starting and raising a family. Flock will provide a $50000-lifetime maximum benefit related to eligible adoption surrogacy or fertility expenses.

Spring Health: Spring Health offers a variety of mental health benefits including therapy coaching medication management and digital tools all tailored to each individuals needs.

Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions.

ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock Flock Proud LEOs and Melanin Motion. If you are interested in talking to a representative from one of these please let your recruiter know.

WFH Stipend: $150 per month to cover the costs of working from home.

Productivity Stipend: $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more.

Home Office Stipend: A one-time $750 to help you create your dream office.

Pet Insurance: Weve partnered with Pumpkin to provide insurance for our employees fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive transparent and collaborative. Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training as well as market indicators. The range above is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Employment Type

Full-Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.