Franchisee Account Manager
Franchisee Account Manager
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USD 60000 - 70000
1 Vacancy
Job Description
For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.
Position Description:
As part of the Franchisee Account Manager Team the Franchisee Account Manager acts as a strategic partner to PARs mid-market customer base. This role is responsible for driving customer satisfaction and revenue growth by identifying opportunities to expand product adoption within existing accounts. The ideal candidate will be proactive in building relationships identifying value-driven opportunities and collaborating cross-functionally to drive success for our customers and PAR.
Position Location:
Remote USA
Reports To:
Manager Franchise Account Management
What Were Looking For:
Requirements:
3 years in account management account executive or a related role
SaaS or Restaurant tech industry experience required
Experience navigating complex mid-market accounts ($200-800 million in revenue) and engaging multiple stakeholders
Demonstrable success mining existing accounts for expansion and upsell opportunities to deepen PARs product portfolio within our clients.
Proven experience guiding clients through intentional white spacing exercises and roadmap creation and execution.
Strong communication and presentation skills
Self-starter with the ability to operate independently and think strategically
Strong technical acumen and proficiency with Salesforce MS Office and ERP systems
Bachelors degree in Business Marketing or a related field preferred
Additional skills:
Consistently positive attitude and the ability to adapt to ambiguity
Proven track record of upselling and maintaining client relationships
Strong collaboration skills to work across GTM and Product teams
Deep interest in restaurant operations and a willingness to become an industry expert
Unleash your potential: What you will be doing and owning:
Act as a trusted partner to franchise clients building long-term relationships
Lead strategic account management including planning upselling and renewals
Partner with the Client Success Team to conduct regular business reviews
Maintain a deep understanding of PARs product suite and industry trends
Collaborate cross-functionally to align on customer needs and business goals
Monitor account health and proactively address challenges and opportunities
Provide product feedback to internal teams to enhance service delivery
Drive revenue growth and reduce churn in assigned accounts
Interview Process:
Interview #1: Video interview with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Director Franchise Sales (via MS Teams)
Interview #4: Finalist Video Interview with the Hiring Manager (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.
Required Experience:
Manager
Employment Type
Full-Time
