Marketing Delivery Associate
Marketing Delivery Associate
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Job Description
Join our dynamic Performance Marketing Operations & Transformation team as a Marketing Delivery Associate on the Email Build team. Here youll have the opportunity to shape innovative email campaigns that empower our customers and drive business success. At J.P. Morgan we value career growth collaboration and a culture of security customer control convenience and privacy. Your skills and passion will thrive in our supportive and fast-paced environment where you can make a meaningful impact.
As a Marketing Delivery Associate within the Performance Marketing Operations & Transformation team you will manage the entire lifecycle of email creation and deployment. You will work closely with technology design and external partners to craft innovative customer experiences that comply with our data sharing guidelines. Your role will be pivotal in expanding our product offerings to a varied customer audience emphasizing product design and delivery. Your proficiency in data analytics and understanding of API-based events and data models will be crucial to your success in this role.
Job Responsibilities
- Meet with stakeholders within the department and internal/external agencies to assist in gathering requirements
- Provide analysis of the path forward and developing and executing against those final requirements.
- Work with stakeholders to build out email campaigns from start to finish on deployment platforms deploying marketing and servicing emails to customers according to schedule.
- Design and execute solutions on Salesforce Marketing Cloud ensuring best practices are followed and the full features of the solution are utilized.
- Build test and deploy complex email campaigns that include a combination of A/B tests audience splits and dynamic personalization.
- Enhance existing HTML for mobile-responsive emails via HTML CSS and/or AmpScript.
- Serve as the point of contact to address anomalies and troubleshoot solutions to identify source issues while working across teams to drive resolution including working with Salesforce on defect resolution.
- Identify areas of improvement and make actionable recommendations to increase operational efficiency and user adoption.
- Ensure audit trails and quality control steps are in place to anticipate problem areas in advance where possible.
Adhere to and promote existing quality controls.
Required Qualifications Capabilities and Skills
- 3 years experience as email developer on the Salesforce Marketing Cloud platform
- Knowledge of Salesforce Marketing Cloud (Exact Target)
- Advanced proficiency with HTML and AmpScript Ability to use HTML JavaScript and AmpScript to solve template creation challenge
- Good understanding of SQL PHP and JavaScript
- Experience with both QA and QC in a digital / development environmentEmail Delivery and Campaign Management.
- A strong desire to learn and passion for digital marketing research and analytics
- Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
- Detail-oriented with the ability to multi-task and prioritize based on changing requirements
- Team player with excellent interpersonal skills ability to collaborate self-motivated energetic can-do attitude in a fast-moving environment
Preferred Qualifications Capabilities and Skills
- Experience working on Epsilon and / or Acxiom platforms will be a plus
- 4 year college degree preferably in Information Systems Business Marketing or related-field
Required Experience:
IC
Employment Type
Full-Time
