Live Chat Specialist
Live Chat Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dynamic Live Chat Specialist to join our team at Negentex Systems Medicine. As a Live Chat Specialist you will be responsible for providing exceptional customer service and support through our live chat platform. You will engage with customers in real-time to address their inquiries provide product information and resolve any issues they may have. This role requires excellent communication skills a customer-centric approach and the ability to multitask in a fast-paced environment.
Major Responsibilities and Objectives:
- Respond to customer inquiries and provide support through live chat
- Offer product information and assistance to customers in a timely manner
- Resolve customer issues and complaints effectively and efficiently
- Escalate complex issues to the appropriate team members for resolution
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure a seamless customer experience
Qualifications Skills and Experience:
- 1-2 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using live chat software and customer support tools
- High school diploma or equivalent; Bachelors degree preferred
If you are a customer service-oriented individual with a passion for helping others we want to hear from you! Apply now to join our team as a Live Chat Specialist at Negentex Systems Medicine.
Skills : Customer Service, Data Typing and Communication.
Employment Type
Full Time
