Manager, Operations Strategy
Manager, Operations Strategy
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USD 150000 - 165000
1 Vacancy
Job Description
Who is Flock
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities businesses schools and law enforcement agencies - to shape a safer future together. Our full-service maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities. Without compromising transparency or privacy we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment where a bias towards action is rewarded.
We have raised over $700M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Bedrock Capital Meritech Capital Partners and Initialized Capital. Now surpassing a $7.5B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
We are seeking a highly analytical and strategic Manager Operations Strategy to join our Operations team at a critical moment of scale. Over the next two years we plan to double the number of devices deployed in the field double our in-field workforce and launch multiple new product linesmaking this role central to shaping and enabling our future growth.
You will work closely with operations leadership and cross-functional teams to define and track the metrics that guide performance while also leading open-ended initiatives to unlock scale and efficiency across our expanding organization. This is a unique opportunity for a rising strategic leader to build and implement scalable processes that will support rapid expansion and increased operational complexity.
The Skillset
35 years of experience in management consulting corporate strategy or operational excellence roles.
Strong analytical and problem-solving skills; high proficiency in Excel and data tools (e.g. SQL BI platforms).
Exceptional communication and stakeholder management skills.
Ability to thrive in ambiguity and drive clarity in open-ended projects.
Experience in a technology company or high-growth startup.
Exposure to supply chain logistics manufacturing or field operations environments.
Familiarity with ERP systems or workforce management platforms
Feeling uneasy that you havent ticked every box Thats okay; weve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.
The First 30 Days
Understand the companys two-year growth roadmapincluding device deployment targets workforce expansion plans and product launch timelines.
Review current operational dashboards and processes related to tracking field devices workforce deployment and product readiness.
Begin to assess gaps and scalability challenges in current tracking and strategic planning.
The First 60 Days
Begin managing core operational dashboards that monitor scale-related KPIsdevice deployment velocity field team productivity and product ramp-up readiness.
Take ownership of at least one strategic initiative
Partner with the Field and People teams to build models that support doubling workforce goals while maintaining quality and efficiency.
90 Days & Beyond
Launch or scale up new operational processes that support long-term growth (e.g. device tracking automation onboarding workflows workforce planning frameworks).
Facilitate alignment sessions between cross-functional teams around product readiness and workforce deployment.
Formalize a 612 month roadmap of strategic operations support for doubling devices and workforce scale.
The Interview Process
We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.
Our First Chat: During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are.
The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock. This is your chance to really nerd out with someone in your field.
The Panel: Learn more about the team responsibilities and workflows. You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values. Depending on the team and role you are interviewing for you may meet with several teammates as well as cross-functional partners.
The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.
Salary & Equity
In this role youll receive a starting salary between $and $165000 as well as Flock Safety Stock Options.
The Perks
Flexible PTO: We seriously mean it plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical Dental and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven a complete digital health benefit for starting and raising a 2025 Flock will provide a $ 50000-lifetime maximum benefit related to eligible adoption surrogacy or fertility expenses.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock Flock Proud and Melanin Motion. If you are interested in talking to a representative from one of these please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Pet Insurance: Weve partnered with Pumpkin to provide insurance for our employees fur babies.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive transparent and collaborative. Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training as well as market indicators. The range above is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
Required Experience:
Manager
Employment Type
Full-Time
