drjobs Account Manager – IT Services

Account Manager – IT Services

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Amsterdam - Netherlands

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Are you ready to join a cutting-edge Digital Solution Company and help to shape the future of business IT solutions

    Our client is a leading global provider of IT solutions and services known for their customer-centric approach to digital transformation. With a rich history dating back to 1996 they have continually evolved to meet the changing needs of their customers. Their services encompass consulting technology and outsourcing delivering innovative solutions to complex challenges. They have also been honored multiple times as a top employer including being named a Great Place To Work from 2015 to 2025.

    Responsibilities:

    • Client Relationship Management: Own and nurture long-term client relationships.
    • Serve as the primary point of contact for all account-related matters.
    • Regular cadences with client: Organise and spearhead weekly fortnightly or monthly relationship meetings and QBRs
    • Sales Growth: Drive upsell and cross-sell opportunities. Identify new business within existing accounts and contribute to revenue growth targets with ability to achieve and exceed agreed revenue targets.
    • Strategic Planning: Understand client business strategies and proactively propose IT solutions to address pain points and objectives.
    • Project Coordination: Work closely with delivery pre-sales and regional teams to ensure seamless execution of projects.
    • Contract Management: Oversee renewals negotiations SLAs and compliance.
    • Forecasting & Reporting: Maintain accurate records in CRM and provide regular reports on account status and growth.
    • Market Intelligence: Stay informed about industry trends emerging technologies and competitor offerings

    Requirements:

    • 48 years of experience in account management or client-facing roles within IT SaaS or technology services
    • Bachelors degree in Business IT or related field (Masters a plus)
    • Proven track record of managing large enterprise accounts in Europe
    • Strong knowledge of IT services such as cloud infrastructure software development or managed services
    • Ability to thrive in a fast-moving environment by turning challenges into streamlined efficient processes
    • Excellent communication negotiation and presentation skills
    • Fluent in English; additional European languages like Dutch German will be plus
    • Willingness to travel within Europe (30%)
    • Prior experience working in a multicultural cross-border team

    Nice to Have:

    • Experience with public sector or regulated industries (e.g. finance healthcare)
    • Familiarity with frameworks like ITIL Agile or DevOps

          You will love to join this company for:

          • Employment contract
          • Private medical insurance
          • Hybrid schedule
          • Business travel to various European destinations
          • Agile work environment
          • Support in learning and development further while also providing multi-year career opportunities

          Employment Type

          Full Time

          Company Industry

          About Company

          Report This Job
          Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.