Crematory & Removal Operations Manager
Crematory & Removal Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.
The Crematory & Removal Operations Manager is responsible for overseeing all aspects of crematory operations and the timely respectful removal and transport of deceased individuals from their place of death. This role ensures compliance with legal ethical and industry standards while maintaining the highest level of dignity and professionalism in the funeral industry and compliance with the core values maintained by The Wilbert Group. These duties require availability on nights and weekends on an on-call basis.Manages a team of transportation employees. Develops schedules and day-to-day activities of transportation area. Focuses on team completion of assignments and routines and is responsible for ensuring the orientation and training of employees. Responsibilities include route assignments account processing delivery and other transportation tasks. Oversees vehicle maintenance schedules and other applicable records
Company Overview:
The Wilbert Group is a precast concrete and service provider that serves funeral services building trades and agricultural markets. The Wilbert Group offers a range of manufactured concrete products including burial vaults monuments lawn crypts columbarium niches septic tanks retaining walls storm shelters and agricultural precast products. The company operates manufacturing plants warehouses monument production facilities a casket manufacturing plant and crematories. The monument division produces granite memorials and markers custom granite signage and engraved brick pavers and engages in wholesale monument sales.
Position Summary:
The Crematory & Removal Operations Manager is responsible for overseeing all aspects of crematory operations and the timely respectful removal and transport of deceased individuals from their place of death. This role ensures compliance with legal ethical and industry standards while maintaining the highest level of dignity and professionalism in the funeral industry and compliance with the core values maintained by The Wilbert Group. These duties require availability on nights and weekends on an on-call basis.
Key Responsibilities:
Crematory Operations
- Oversee the daily operation of the crematory including scheduling documentation and equipment maintenance.
- Ensure compliance with all federal state and local laws and regulations governing cremation services.
- Adhere to the Crematory Policy & Procedure manual established by Wilbert Funeral Services Inc.
- Maintain accurate records of all cremations including all documentation within the Policy & Procedure manual.
- Monitor crematory inventory supplies and equipment parts.
- Perform cremations on a back-up basis as needed
Removal & Transport Services
- Supervise and coordinate all removal operations from hospitals nursing homes residences and other locations.
- Train and oversee staff to ensure removals are conducted with compassion dignity and efficiency and safety.
- Ensure vehicles are maintained clean and equipped for professional removals and transport.
- Coordinate logistics for removals including shift schedules route planning and on-call rotations.
- Dispatch removals Monday Friday during office hours nights and weekends as needed.
Leadership & Staff Management
- Hire train and manage removal technicians and crematory operators.
- Provide ongoing coaching performance evaluations and development opportunities for staff.
- Create and enforce standard operating procedures and safety protocols.
- Ensure team members adhere to OSHA infection control and PPE guidelines.
Administration & Compliance
- Manage documentation permits and reporting related to cremation and transport activities.
- Coordinate with funeral homes medical examiners and families as needed.
- Stay current with changes in industry regulations and best practices.
- Supervise weekly payroll submission with form compliance on Excel.
Qualifications:
- High school diploma or equivalent (Associates or Bachelors degree preferred).
- Minimum 3 years of experience in funeral service or crematory operations.
- Certified Crematory Operator (or ability to obtain certification within 30 days).
- Ability to pass a background check and drug screening.
- Valid drivers license with clean driving record.
- Strong leadership and organizational skills.
- Excellent written and verbal interpersonal and communication abilities.
- Exceptional Customer Service Skills:
- Demonstrated ability to interact with customers and on occasion families of a deceased individual in a compassionate respectful and professional manner.
- Strong Communication Abilities:
- Able to clearly and empathetically communicate with individuals from diverse backgrounds often during sensitive or emotional situations.
- Ability to lift 100 lbs. with assistance and work varied hours including nights/weekends.
Working Conditions:
- Exposure to varying weather conditions bodily remains and potentially hazardous materials.
- On-call availability required.
- Position may involve night weekend and holiday work on a rotating basis.
Compensation & Benefits:
- Competitive salary based on experience.
- Health dental and vision insurance.
- Paid time off and holidays.
- Continuing education opportunities and certifications.
Pay Range:
64000.00 - 96000.00We offer a comprehensive benefits package that may include medical dental vision 401k matching and more!
Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.
Required Experience:
Manager
Employment Type
Full-Time
