Associate Water Use Inspector II

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water managing wastewater and storm water and reducing air noise and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country with nearly 6000 employees. DEPs water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the systems 2000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. BCS serves approximately 836000 customers and generates more than $4 billion of revenue annually.

BCS is seeking to hire one Associate Water Use Inspector Level II to serve as Office Supervisor in Technical Services. This will be a hands on assignment with oversight of DEP staff and directing contractor staff as needed during meter contract work.

Under direction of the Chief Inspector the Office Supervisor will:
- Direct one or more moderate-sized Citywide Water Use Inspection Programs by assigning supervising counseling and evaluating the work of inspectors of lower rank;
- Prepare in-service training programs;
- Review contractor service orders both virtually and in the field to identify deficiencies or approve the work for payment. Some fieldwork may be required in the watershed.
- Assist in the testing of contract contractor service orders with BIT to ensure proper operation.
- Coordinate with the Chief and other Technical Services managers to create and execute service orders.
- Assist the Chief in liaising between Contractors and office support staff on technical matters and attend meetings with Contractor vendors and meter equipment manufacturers.
- Support the Chief with regards to key account inspections via in field inspection and complicated metering situations.
- Report to field to resolve any customer/contractor disputes or complaints. Familiar with Comptroller Claim process or Contractors insurance follow-up.
- Assist in the execution of special projects programs and surveys including investigating programming issues and testing new technology and equipment.
- Interpret and enforce the rules and regulations of the Department particularly as they relate to contract work;
- Review evaluate and advise on any submissions pertaining to the sale and use of water.
- Prepare and review reports and when required makes special field inspections as directed by unit Chief or Director.
- Direct follow-up inspections where warnings and violations have been issued based on management information service reports.
- Learn and enforce any Agency EH&S and EEO policies.

In addition the Office Supervisor may:
- Assist in the planning of inspection programs based on data processing reports and management information service projections.
- Be required to be on site for off-hour Contractor Installation/Inspection work during standard or emergency shut down of various types of properties.
- Temporarily serve as Chief Inspector.
- Drive a motor vehicle.
- Coordinate summons and violation submission to the Environmental Control Board including personnel required to appear before the Board.
- Review cases to be submitted to the Environmental Control Board and assists at hearings including giving testimony.
- Provide technical assistance to the Administrative Law Judge of the Environmental Control Board.

Physical/Environmental Factors:

Climbing ladders pits confined spaces lift heavy items standing for prolonged times all weather conditions kneeling mandatory overtime nights and weekends and may work Tuesday through Saturday schedules

Note: Only those serving in the civil service title of Associate Water Use Inspector will be considered.

To Apply
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Hours/Shift
35 hours per week

Work Location
Various locations

Meter Test Facility

Appointments are subject to OMB approval

For additional information about DEP visit us at

Recruitment Contact: Grace Pigott
Recruitment Email:

ASSOCIATE WATER USE INSPECTOR - 34620

Qualifications :

1. Three years of satisfactory full-time mechanical experience in plumbing or in water use inspection one year of which shall have been in a supervisory capacity; or

2. Education and/or experience equivalent to 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time