Deputy Sales Manager, IKEA Klang Valley
Deputy Sales Manager, IKEA Klang Valley
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Salary Not Disclosed
1 Vacancy
Job Description
- Secure a consistent seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: Is it worth it Can I trust IKEA Is there something for me
- Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
- Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country maximises sales and generates sustained long-term profitability.
- Secure successful implementation of country priorities and the sharing and implementing of good solutions.
- Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
- Deputise for the Store Sales Manager in all aspects as required.
- Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
- Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
- Follow up your financial goals KPIs and costs and take action on deviations. Motivate and develop team members by agreeing clear goals expectations and conducting follow-ups.
- Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
- Take responsibility for a number of key processes in the store to drive operational excellence and strong results i.e. Forecasting Sales Location Management or Sales Steering through business analysis.
- Through your everyday work you contribute to a people and planet positive business social connection and environmental impact.
- You secure that purchasing is made according to the principles defined in the Purchase Policy: Operational participation in procurement projects and Compliance of Retail Purchase Toolkit (if applicable) IWAY and signed agreements.
Qualifications :
- You understanding how to create business in the IKEA multichannel retail environment.
- Experience working in a fast-paced and future-oriented environment.
- You have a proven record of strong and successful leadership. Skilled in creating a high commercial performance.
- You understand and actively use all IKEA manuals; build your competence based on the manuals Selling the IKEA way and Pricing the IKEA way.
- You understand the business plan process in the store set budgets implement action plans and follow up goals.
- Good analytical and numerical skills.
- You understand the local market and competition and what this means for pricing and aware of your Primary market Area.
- Business-minded and result-driven with a customer focus with good analytical and numerical skills.
- Ability to lead business through people by demonstrating strong leadership capabilities.
Additional Information :
Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.
*If you cant access the link please go to the original job posting at Smart Recruiter.
Working with us has its rewards
Wherever you work within IKEA Southeast Asia you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts
Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores from the first day of work.
Flexi benefits
We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account co-workers can claim against dental optical fitness memberships or classes vaccination or immunisation non-insured outpatient medical expenses health screenings health supplements IKEA purchases health aid & equipment and mental health.
Maternity and paternity leave
We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys and responsible at home.
Gifts
We enjoy special occasions together and give tokens to mark birthdays marriage the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment
As home furnish experts we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed open atmosphere where we work side by side.
Incentive plan
All co-workers may earn an annual financial reward when we meet our shared business objectives.
Free Parking
All co-workers are given free parking.
Please apply by 10 September 2025.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
