9183 Chief Technology Officer - Deputy Director I, Administration Division, SF Municipal Transportation Agency
9183 Chief Technology Officer - Deputy Director I, Administration Division, SF Municipal Transportation Agency
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Job Description
Company Description:
The San Francisco Municipal Transportation Agency (SFMTA) a department of the City and County of San Francisco is responsible for the management of all ground transportation in the City. SFMTA keeps people connected through the San Francisco Municipal Railway (Muni) the nations seventh largest public transit system. The Agencys additional responsibilities include managing parking and traffic bicycling walking and the regulation of taxis.
Technology is at the core of the SFMTAs mission and future. Join the SFMTAs Technology Solutions and Integration team and help shape the future of transportation. Bring your technical expertise visionary mindset and commitment to innovation as we build cutting-edge tools reimagine legacy systems and modernize transportation across San Francisco. This is your opportunity to collaborate with stakeholders and teams throughout the agencyand contribute directly to improving public transportation for the people of San Francisco.
Position Description:
Under the broad policy direction of the Administration Division leadership the Chief Technology Officer (CTO) provides strategic planning and technical leadership for all information technology programs and initiatives at the SFMTA.
This director-level role is responsible for shaping and executing agency-wide IT policies goals and objectives. The CTO oversees all operational technologiesincluding Trapeze Clipper Hexagon EAM Intelex and other enterprise systemsand leads the implementation of major technology projects such as Customer Relationship Management (CRM) solutions SFpark and a range of infrastructure initiatives. These include network modernization data center enhancements video management systems and the cross-agency equipment leasing program.
The CTO is accountable for the evaluation implementation and operation of the agencys technology infrastructure and business systems. They also play a key role in defining SFMTAs long-term technology vision to support growth enhance efficiency and drive innovation across the organization.
Examples of Important and Essential Duties
- Oversees all functions and activities of the technology team.
- Establishes the Agencys technical vision.
- Stays abreast of current technological developments.
- Promotes and advances the Agencys mission vision values and goals.
- Prepares comprehensive strategic plans for addressing information technology needs in support of SFMTAs overall goals and objectives.
- Manages the teams ongoing project portfolio and resources in a manner that corresponds with Agency priorities.
- Prioritizes competing needs under potential resource and delivery timeline constraints.
- Directs the operations and maintenance activities for all technology systems and infrastructure (hardware software and networks).
- Oversees the development and implementation of information application hardware and network architectures; evaluates information technology needs and coordinates requirements with SFMTA divisions and technical providers.
- Retains and directs activities of external consultants and vendors as required.
- Selects trains motivates and evaluates personnel; conducts performance evaluations; maintains high standards and advances accountability in a manner that is necessary for an efficient and effective operation.
- Communicates and collaborates with managers and staff across Agency divisions and City departments in a manner that advances both Agency and City priorities.
- Builds maintains and manages relationships with internal and external stakeholders in relation to products and services that are acquired and developed in support of Agency goals.
- Prepares and presents technical and nontechnical information to internal and external stakeholders in an effective manner.
- Performs other related duties as assigned.
THE IDEAL CANDIDATE:
The ideal candidate is a results-oriented professional with proven experience in evaluating IT functions managing enterprise applications and infrastructure and leading large-scaleoften cross-functionalprojects. They are a strong communicator who excels at building effective working relationships with leadership peers and staff across the organization.
Candidates should demonstrate exceptional long-term planning and execution skills along with a strong commitment to delivering high-quality customer-focused service. Experience in launching and sustaining major technology initiatives is essential as is the ability to clearly communicate complex IT concepts to non-technical audiences.
A successful candidate will value staff development foster team cohesion and promote performance accountability. Emotional intelligence collaboration skills and the ability to work effectively with multiple departments city officials and external stakeholders are critical for success in this role.
Qualifications :
Minimum Qualifications:
1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Ten (10) years of experience managing enterprise infrastructure and technology including eight (8) years of hands-on management of technology in an enterprise capacity and ten (10) years experience managing enterprise level infrastructure and applications.
Notes:
1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.
Substitution
Additional years of the required experience in managing enterprise infrastructure and technology may be substituted for the required degree on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.
Desirable Qualifications:
The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.
- Masters Degree in Information Technology Computer Science or a closely related field.
- Ten (10) years of experience planning and managing large technology projects (greater than $10 million) through successful implementation.
- Experience in evaluating IT functions managing enterprise applications and infrastructure.
- Experience leading large-scaleoften cross-functionalprojects.
Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Selection Process:
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be used to determine candidates qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Right to Work
- Copies of Application Documents
- Diversity Statement
This recruitment may be utilized to fill similar positions in this classification at SFMTA.
For questions or inquiries please contact the analyst Melissa Lee at .
All your information will be kept confidential according to EEO guidelines.
Additional Information :
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
