Clinical Trainer, Patient Support Services (Per Diem)
Clinical Trainer, Patient Support Services (Per Diem)
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Job Description
Clinical Trainer Patient Support Services (Per Diem)
This per diem Clinical Trainer role is aligned with IQVIAs Centralized Outsourcing Operations Hub (COOH) team supporting Patient Support Services in a both call center environment and in-person clinical education engagements with patients and healthcare this project-based per diem Clinical Trainer role for Patient Support Services you will be primarily responsible for the delivery of training with content development as appropriate based upon project assignments. With limited guidance this role will provide expertise to support training initiatives. The Clinical Trainer will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results.
Clinical Trainer Responsibilities
Responsible for the development and delivery of aligned training as well as foundational and advanced clinical skills training supporting both patients and healthcare providers
Function as a subject matter expert and deliver on all aspects of training (home study live and virtual) programs leveraging adult leaning principles including but not limited to the following: agenda creation and revisions new hire on-boarding training communications compilation/creation of master slide decks coordination of presenters for live and virtual training events/POAs development of workshops leader guides and train-the-trainer events and reinforcement training activities
Consults and collaborates with client medical commercial and regulatory leadership as well as IQVIA program leadership to identify training needs/gaps and design and deliver training that enhances team effectiveness
Required Qualifications
Bachelors degree from an accredited College or University or equivalent experience required
2-years or more experience in training and education in the pharmaceutical or medical device industry or equivalent experience required
The ability to collaborate effectively with internal partners to identify commonalities use resources and achieve goals
Demonstrated drive and initiative to identify and deliver on initiatives with limited direction
A strong understanding of technological resources; examples include Outlook Word PowerPoint and Excel
Must have a private workspace free of distraction to adhere to HIPAAcompliance/guidelines. Workspace must include internet plug-in accessibility
Preferred Qualifications
Active and Unrestricted RN license with at least five (5) years clinical experience is preferred
At least 2-years experience as a Clinical Trainer Clinical Nurse Educator or Patient Ambassador is preferred
Experience inremote/virtualpharmaceutical Call Center providing patient education and supportpreferred
Experience delivering training on Motivational Interviewing with patients preferred
Experience with common lab testing and diagnostics (ECG OCT ECHO PFT and genetics) preferred
Infusion experience preferred
Job Requirements:
Ability to collaborate effectively with cross-functional partners
Excellent interpersonal project management and organizational skills
Strong foundation in virtual engagement platforms (e.g. MS Teams)
Excellent presentation/facilitation skills (virtual and live)
Excellent coaching and counseling skills (virtual and live live)
Excellent problem solving and critical thinking skills
Initiative-taking and positive approach to providing solutions
Ability to operate independently and to make informed decisions
Excellent verbal and written communication skills
Excellent vendor management skills
Strong attention to detail
High degree of discretion and confidentiality
Ability to establish and maintain effective working relationships with coworkers managers and clients
Ability to stand for long periods of time bend kneeling and some lifting of equipment may be required of up to 50 pounds
Ability to travel: 20%
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is $75 - $110 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Employment Type
Part-Time
