Help Desk Technician I
Share
Job Location:
Draper, UT - USA
Hourly Salary:
USD 23 - 25
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Join our Team!
Holiday Oil is looking for an in-office Help Desk Technician I to join our IT team! This entry-level role provides frontline technical support to our c-store locations and internal teams. Youll help troubleshoot hardware software network and account-related issues while delivering outstanding customer service.
What youll do:
- Provide Tier 1 technical support to end users
- Troubleshoot hardware software and network issues
- Set up user accounts permissions and devices
- Support store operations technology and daily system needs
- Document tickets and escalate issues when needed
- Assist with employee onboarding and technology setup
What you bring:
- 1-2 years of IT support or help desk experience
- Basic knowledge of computers networks and Microsoft Office
- Strong communication and customer service skills
- Ability to multitask problem-solve and work in a fast-paced environment
- Valid Utah drivers license and ability to travel to local store locations
Why Holiday Oil
- A stable respected Utah company with over 60 years of growth
- A collaborative environment where your work directly contributes to the companys success
- Strong values rooted in safety quality and integrity
- Opportunities to grow your career within the Holiday Oil family
If youre ready to bring your expertise to a company that values people progress and high-quality work we invite you to apply and join the Holiday Oil team.
Apply Today!
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Holiday is more than just a gas station. It's where you start your day with a friendly face, it's where you grab a bite on the go, it's where you celebrate with a treat after the big game. Communities start here.
