drjobs Customer Account Representative

Customer Account Representative

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1 Vacancy
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Job Location drjobs

Birmingham - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
We are seeking a dedicated and detail-oriented Customer Account Representative to manage and nurture client relationships ensure satisfaction and support overall account growth. The ideal candidate will have excellent communication skills a strong sense of responsibility and the ability to manage multiple client accounts effectively.

Responsibilities

  • Serve as the main point of contact for assigned customer accounts.

  • Build and maintain strong long-term relationships with clients.

  • Respond promptly to customer inquiries and resolve any issues efficiently.

  • Monitor account activity ensuring deliverables meet client expectations.

  • Collaborate with internal teams to ensure successful project execution.

  • Identify opportunities to upsell or cross-sell services to existing clients.

  • Maintain accurate records of customer interactions and transactions.

 


Qualifications :

Qualifications

  • Bachelors degree in Business Administration Communications or related field preferred.

  • Proven experience in account management customer service or a related role.

  • Strong verbal and written communication skills.

  • Excellent organizational and time-management abilities.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Proficiency in Microsoft Office Suite and CRM software.

 


Additional Information :

Benefits

  • Competitive salary within the range of $58000 $67000 annually.

  • Opportunities for professional growth and career advancement.

  • Comprehensive health dental and vision insurance.

  • Paid time off holidays and flexible scheduling.

  • Supportive and collaborative team environment.

 


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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