Concierge Assistant
Concierge Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Under the direction of the Head Concierge and Assistant Head Concierge you will be a direct point of contact for guests in the lobby and work with the concierge team to provide any answers to questions they may have. Run errands for guests and employees. To handle all packages and parcels with the utmost care and attention to detail. To provide a genuine attentive friendly positive and proactive service to our guests as well as managing the public areas of the hotel ensuring that guest and departmental expectations are met exceeding the high standards required by the company.
This role will give you the opportunity to develop your skills and evolve to a Concierge role in the future.
Additional Information :
Why join our Raffles team
Not only will you be joining one of the worlds best hotels you will also receive great benefits including:
- You will be offered a competitive salary
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years
- Length of service awards for every year of service
- We offer Life Assurance to all our colleagues
- Enhanced sick pay
- Enhanced maternity paternity and adoption pay
- Free dry cleaning for uniform and an allowance for personal items
- Season ticket loans and cycle to work scheme
- Colleague gifting to celebrate special occasions
- Paid days off to move house or give back time to a charity of your choice*
- Internal learning and development programmes tailored to you
- Fun-filled events whether thats a pub quiz team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide
- Worldwide development opportunities across Accors extensive brand portfolio
What are the Raffles Values
Be You: Be creative innovative and enthusiastic showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role to make a tangible impact on the business.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
