Responsible for the day to day operations of the Count Room and its staff.
Ensure that all controls are maintained over uncounted coins/funds during the
drops and count processes.
- Responsible for supervision and operation of currency collection and accurate reporting of currency tickets and chips collected.
- Supervise and direct count room attendants.
- Ensure that policies and procedures are strictly and consistently followed.
- Responsible for personnel-related matters including but not limited to interviewing hiring scheduling training coaching counseling evaluating promoting and discharging.
- Keep employees informed of new activities and procedures.
- Oversee the drop and count of currency as required by Internal Controls.
- Prepare currency for use/deposit.
- Oversee count room equipment utilize preventive maintenance techniques and coordinate regular servicing to ensure equipment is in proper working order.
- Activities as assigned by management such as various projects and activities as required or need arises.
- Participate in the establishment of and adhere to an annual departmental budget.
- Other duties as assigned by management.
- Constantly schedules coaches and evaluates Main Cage Banks and Booths for optimum performance & service.
- Constantly ensures proper and effective accountability of funds during the shift.
- Frequently completes required accountability and compliance paperwork for the shift.
- Frequently coordinates with shift managers/supervisors of other departments to ensure timely courteous service.
- Constantly promotes outstanding guest service and resolves guest related issues.
- Constantly performs credit/check-cashing duties within the scope of his/her authorized levels.
- Occasionally assigned other duties by the Cage/Credit Manager
Qualifications :
- Must be at least 21 years of age.
- High school diploma or GED required.
- Three (3) years of Count Room operations experience preferred with specific understanding of the duties of Count Room Attendant.
- Prior experience in a supervisory (or higher) role preferred.
- Experience with cash handling and a 10-key calculator.
- Proficient in Microsoft Office applications.
- Must have excellent communication skills.
- Must be detail oriented.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
- Must be able to speak read write and understand English.
- High School diploma or GED required.
- Strong organizational analytical skills and attention to detail required.
- Previous Cage Credit and Collection experience required.
- Previous Supervisor/Management skills preferred.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
- Extensive computer skills with Microsoft Office Suite required.
- PC and data entry experience required.
- Ability to comprehend simple written and verbal instructions.
- Basic mathematical skills such as addition subtraction multiplication and division.
- Ability to carry push and pull items up to 50 pounds.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time