Front Desk Receptionist

- PHMC is proud to be a leader in public health. PHMC requires that all employees are fully COVID-19 vaccinated by the first day of employment. We will offer the Covid-19 vaccination at no cost via our Health Centers.

RESPONSIBILITIES:

• Greet assist and direct all PHMC clients and guests between the hours of 8:30am-5pm.
• Answer and route incoming calls using a multi-line phone system; provide accurate information or redirect inquires appropriately.
• Maintain Awareness of PHMC s programs services and affiliate organizations to effectively address public and internal inquiries.
• Take detailed timely messages and ensure follow up as needed.
• Maintain a clean organized and welcoming reception area at all times.
• Manage voicemail system: check messages daily and forward to appropriate departments promptly.
• Assist with maintaining employee and department directories.
• Prepare monthly Program Contacts Information Spreadsheet for the Facilities Team.
• Prepare Managing Directors expense reports.
• Process departmental invoices ensuring timely coding and submission.
• Monitor and order department office supplies.
• Assist with conference center room scheduling and coordination at both 1500 Market and 4601 Market ensuring proper use and setup.
• Communicate with mail room teams at both sites to relay changes in conference room configurations and ensure timely support.
• Provide clerical/administrative support.
• Assist with additional projects as needed.

Skills:

• Comfortable working independently and collaboratively as part of a team.
• Ability to prioritize multi-task and manage competing demands in a fast-paced environment.
• Ability to exercise judgment discretion and problem-solving under pressure.
• Strong organizational and time management skills.
• Strong interpersonal and communication skills.
• Strong ability to work in a fast-paced environment and maintain grace while under pressure.
• Punctuality and reliability are musts.

Experience:

1 year administrative experience required experience working in a human services organization preferred experience working in a fast-paced environment preferred as well as experience operating multi-line phone system.

Education Requirement:

Associate Degree preferred Bachelors Degree a plus minimum of a high school diploma required.

Salary:

Salary is commensurate with experience.

PHMC is an Equal Opportunity and E-Verify Employer.