Network Operations & Fault Management Specialist
Network Operations & Fault Management Specialist
Posted on :
08-08-2025
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1 Vacancy
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Job Description
This is a remote position.
Job Title: Network Operations & Fault Management Specialist
Location: Lisbon Portugal
Work Regime: Full-time & Remote
Overview / Summary:
We are looking for a a skilled Network Operations & Fault Management Specialist with up to 2 years of experience:
- Responsible for Service Desk and Fault Management on Telecommunications Networks;
- Understand revise and prepare operational processes to assure the correct service appliance and improvement;
- Control all project metrics and SLAs and promote a proactive resolution of potential issues;
- Ensuring proper fault handling and review collecting metrics and driving/monitoring correction policy;
- Major contribution to project/program management;
- Advanced business understanding being capable of driving fault management reporting meetings prediction models and escalations;
- High level of Soft skills (communication Problem-Solving Interpersonal skills)
Responsibilities and Tasks:
- Support and Manage our partners Operations Team;
- Working closely with Incident Manager and Change Manager to ensure proper cross release management prioritization and coordination shall be responsible for Fault Management activities;
- Follow-up and reporting of fault situations;
- Prepare documentation and reporting for executive team on a weekly monthly and quarterly basis;
- Prepare faults review documents and attend review meetings (lessons learnt);
- Specification process definition implementation execution and analysis of faults.
Requirements
Mandatory Requirements:
- Flexibility and availability to support timetable adjustments including out-of-hours weekends and bank holidays by service demand and when previously agreed;
- Masters or Bachelors degree in Engineering Telecommunications Information Technology or Computer Science is a plus;
- Strong drive & ability to coordinate work for project team members;
- Strong customer focus result and quality oriented;
- Good interpersonal and teamwork skills;
- Leadership skills;
- Beyond the standard approach to solving problems;
- Can-do spirit;
- Responsible and committed;
- Initiative creative flexible and analytical;
- Ability to communicate and co-operate with other people in various situations;
- Domain knowledge of cellular and broadband access technologies (GSM UMTS LTE IP);
- Ideally having extensive experience of ITIL Process;
- More than 2 years of experience in project leadership and management;
- Fluent in English.
Complementary Requirements:
- Vendor training certifications (e.g. Ericsson ZTE Nokia Huawei);
- Experience with other Mobile Operators networks in Operations and Support across Europe and/or US;
- Team spirit capacity to adapt to new projects and demands;
- Good networking skills in international environments and ability to work with different cultures.
Benefits
Important:
- Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
- Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.
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Mandatory Requirements: Flexibility and availability to support timetable adjustments, including out-of-hours, weekends and bank holidays by service demand and when previously agreed; Master's or Bachelor's degree in Engineering, Telecommunications, Information Technology or Computer Science is a plus; Strong drive & ability to coordinate work for project team members; Strong customer focus, result and quality oriented; Good interpersonal and teamwork skills; Leadership skills; Beyond the standard approach to solving problems; Can-do spirit; Responsible and committed; Initiative, creative, flexible and analytical; Ability to communicate and co-operate with other people in various situations; Domain knowledge of cellular and broadband access technologies (GSM, UMTS, LTE, IP); Ideally having extensive experience of ITIL Process; More than 2 years of experience in project leadership and management; Fluent in English. Complementary Requirements: Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei); Experience with other Mobile Operators networks in Operations and Support across Europe and/or US; Team spirit, capacity to adapt to new projects and demands; Good networking skills in international environments and ability to work with different cultures.
Employment Type
Full Time
Key Skills
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