Administration Officer
Administration Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
- Manage incoming phone calls and emails providing professional and timely responses;
- Schedule and coordinate appointments for allied health practitioners;
- Handle virtual reception duties including client enquiries;
- Maintain accurate records and documentation in practice management systems;
- Process and organise documentation for new and existing clients;
- Monitor and maintain office supplies and equipment;
- Supporting with client complaints and feedback;
- Liaising with the relevant clinical team to assist with miscellaneous tasks; and
- Performing other responsibilities as directed by the Director in line with the role.
Requirements
- Minimum 2 years experience in a similar administrative role.
- Experience with healthcare practice management software preferred.
- Excellent verbal and written communication skills with both internal and external stakeholders.
- Strong organisational and time management abilities with the ability to manage service user and internal staff appointments.
- Proficiency in Microsoft Office suite and digital tools.
- Customer service orientation and problem-solving skills.
- Ability to maintain confidentiality and professional boundaries.
Benefits
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
Minimum 2 years' experience in a similar administrative role. Experience with healthcare practice management software preferred. Excellent verbal and written communication skills with both internal and external stakeholders. Strong organisational and time management abilities with the ability to manage service user and internal staff appointments. Proficiency in Microsoft Office suite and digital tools. Customer service orientation and problem-solving skills. Ability to maintain confidentiality and professional boundaries.
Employment Type
Full Time
