Senior Product Manager - Customer App (f/m/d)
Senior Product Manager - Customer App (f/m/d)
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Job Description
Lead the development and strategic evolution of Enpals Customer App the central touchpoint for customers to monitor and interact with their energy systems.
- Customer Experience - design and deliver intuitive personalized workflows that adapt to diverse customer setups (e.g. PV electricity charging only heat pump etc.) ensuring the app feels tailored to each user while enabling upsell and cross-sell opportunities.
- Discovery & Research - drive continuous customer discovery and product shaping efforts to uncover needs validate solutions and measure impact.
- Product Vision - co-define the long-term vision for the Customer App aligning with Enpals strategic goals.
- Outcome-Driven Development - champion a culture of measurable impact focusing on customer happiness engagement and business outcomes.
- Cross-Functional Collaboration - work closely with engineering design and other product managers to build scalable product streams and deliver high-quality features.
- Strategic Exposure - engage directly with C-level stakeholders to align on priorities communicate progress and influence company-wide initiatives.
- Team Building - play a key role in scaling the Customer App team helping define roles processes and culture as one of the senior members.
Qualifications :
- 5 - 8 years of experience as a Product Manager ideally in B2C environments with complex customer-facing applications.
- Proven track record in mobile product development and delivering personalized high-impact user experiences.
- Strong experience in outcome-driven product development with a focus on measurable customer satisfaction and business value.
- Excellent communication skills in English (C1) able to clearly articulate vision strategy and decisions across all levels of the organization German skills (C1) also beneficial.
- Comfortable navigating ambiguity and complexity - able to break down challenges and drive clarity.
- Strategic thinker with a hands-on mindset - ready to shape the product while building the team and processes around it.
- Experience working with IoT-connected products or energy-related systems is a strong plus.
- Passionate about creating products that empower users and contribute to a sustainable future.
Additional Information :
Work in Germanys first green unicorn and actively shape the solar energy revolution.
The sun shines all over the world - at Enpal you will find a highly motivated and diverse team with more than 65 different nationalities.
Would you rather keep your pet company at home or your colleagues at the office Even after the pandemic we offer you a hybrid working model
We fulfill every start-up clich - in our modern office in Berlin-Friedrichshain youll find everything your heart desires from a ping-pong table and yoga corner to a roof terrace and stocked drinks fridges.
Your kick-start at Enpal - Get to know the company your team colleagues and our founder Mario on your onboarding day.
Stay up to date - Whether its company figures at our monthly all-hands meetings or how a photovoltaic system works at the Lunch & Learn youll always know exactly whats going on.
Energy transition only works together - At Enpal you can expect a legendary team spirit and unforgettable team events.
No mistakes no progress - We live a strong feedback culture and grow with your input either personally or anonymously via our feedback tool Culture Amp.
At Enpal we are proud of the diversity of our team. No decisions are made on the basis of skin colour religion or religious belief ethnic or national origin nationality gender identity sexual orientation disability or age either during recruitment or employment. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
