Senior Marketing Manager - Ecosystem Marketing
Senior Marketing Manager - Ecosystem Marketing
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1-to-1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.
About the Team
Gorgias is the leading CX platform for ecommerce and the marketing team is a creative technical and revenue-driven crew focused on both short-term impact and long-term growth. With deep roots in conversational support and an expanding AI product suite were entering a new erabringing conversational AI to the entire customer journey. Our ecosystem of technology agency and referral partners plays a critical role in that transformation.
About the Role
Were looking for a strategic and entrepreneurial Senior Manager Ecosystem Marketing to lead partner marketing across our growing network of technology agency and referral partnersincluding Shopify Recharge Domaine and Omnie. Youll own the strategy and execution of co-marketing enablement and joint go-to-market programs that drive pipeline and revenue.
Experience in the Shopify partner ecosystem is essentialbut were not looking for rinse-and-repeat playbooks. We want someone ready to reimagine what ecosystem marketing can look like in 2025: high-trust high-impact and built on relationships in a changing marketing landscape.
On the Gorgias marketing team AI isnt just a toolits part of the org chart. Were building marketing functions with AI agents as core teammates. If youre excited to be a player-coach and know how to unlock leverage through automation and AI youll thrive here.
Theres headcount on the horizon but the real growth opportunity is owning a high-impact charter at a pivotal momenton a team driving innovation across programs org design and AI-native tooling.
What Youll Do
Pipeline Generation: Drive partner-sourced and partner-influenced pipeline growth through scalable joint go-to-market strategieswebinars co-branded content integrated campaigns and partner eventswith technology and agency partners at every tier.
Campaign Performance: Deliver measurable results from co-marketing and GTM efforts. Establish performance frameworks and reporting cadences that track impact from awareness through to closed-won revenue.
Partner Enablement: Equip partner sales teams with the tools messaging and programs needed to confidently position and sell Gorgias.
Team Development: Build and lead a high-performing (and AI-leveraged) ecosystem marketing team that scales with the business and amplifies broader marketing initiativesfrom product launches to campaigns and events.
Strategic Partnerships: Deepen relationships with top partners through impactful collaboration. Stay on top of ecosystem trends and the evolving ecommerce partnership landscape.
Who You Are
57 years of experience in partner channel or product marketing with a proven track record of scaling co-marketing programs across a variety of partner types.
Deep experience in the ecommerce ecosystem ideally within the Shopify partner landscape. Background with agency referral BPO ISV or TSD partners is a plus.
An AI geek. You experiment constantly test new tools and can speak to how AI helps you move faster betternot just for writing copy.
Fluent in marketing systems: (or similar) HubSpot Webflow Splash. You dont wait on others to get things launched.
A storyteller who builds 113 partner narratives that stand out drive enablement and get results.
Data-minded with strong analytical skills to measure and optimize partner marketing performance.
Collaborative and cross-functionalcomfortable partnering with sales product and business development to make things happen.
Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.
If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!
Required Experience:
Manager
Employment Type
Full-Time
