Social Events Manager

COME AND JOIN US . . .

We are currently seeking a vibrant highly motivated and supremely organised Social Events Manager to join our Meetings & Events Sales Team. This role is a fantastic opportunity for anyone wishing to pursue a career in Sales or Events at Gleneagles.

The on target earning potential for this role is 42599 / per annum - comprising a base salary of 37599 plus a qualified estimate of 5000 in gratuities and service charge. * As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards.

ABOUT GLENEAGLES

One of the worlds most iconic luxury hotels and sporting estates Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

Heres a bit more detail on what we see you doing in this role:

• Confidently drive and achieve Sales KPIs for Room Nights and Private Dining consistently meeting and exceeding set targets with passion and precision
• Inspire and support your direct reports within the Social team focusing on their continuous development through thoughtful training plans meaningful goal setting and regular supportive 1:1 meetings
• Work hand-in-hand with our brilliant Brand team to ensure we have impactful collateral and a well-structured inspiring annual plan in place
• Proactively reach out to global social planners building strong brand awareness and nurturing relationships that lead to high-quality enquiries
• Communicate warmly and professionally with guests converting social group and event enquiries into confirmed bookings while cultivating lasting client relationships and growing repeat business
• Craft tailored compelling proposals that highlight the magic of Gleneagles and our stunning event spaces always aligning with our clients unique needs and dreams
• Take full responsibility for coordinating an exciting variety of social occasions from elegant weddings to memorable birthdays heartfelt anniversaries lively Christmas parties and more
• Make thoughtful follow-up calls after events gathering valuable feedback and sharing guest insights with relevant departments to continuously elevate our standards
• Approach every site visit with energy and enthusiasm with the goal of truly wowing prospective clients and leaving a lasting impression
• Build and nurture excellent relationships with wedding planners and event management companies encouraging them to choose Gleneagles as their go-to destination
• Maintain trusted partnerships with key suppliers ensuring we have a curated high-quality preferred supplier list to delight our clients while collaborating to bring even more business to the hotel
• Prepare flawless detailed Function Sheets that serve as the foundation for unforgettable events executed with style and precision
• Plan and host inspiring site visits ensuring guests experience the full wonder of Gleneagles and enjoy moments of surprise and delight throughout their journey
• Collaborate seamlessly with colleagues across the estate ensuring every event is perfectly tailored to our clients wishes and always exceeds expectations
• Keeping up to date and experiencing new products across the Glorious Playground nothing ever stands still at Gleneagles!
• Expertly navigate our Sales & Catering system managing all bookings and accounts with efficiency professionalism and attention to detail
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations playing your part in making their stay with us luxurious in every way

The kind of person were looking for:

• Ideally youll have a minimum of 2 years experience in luxury hotel Sales or Events with an outstanding track record of customer service
• Your attitude and approach are always fresh; no matter how many times an issue has been presented to you to your guest its the first time
• Passionate about hospitality and delivering a great service youll show great flair and have the natural ability to always project a positive warm and thoughtful image
• Internally you build relationships on trust and by truly understanding what your stakeholders need always fulfilling your promises; externally you build relationships through warmth curiosity and compassion nurturing these relationships for the longer term with a sharp eye on the needs and priorities of the business
• You like it when your work stands out from the crowd and you make sure youre always one step ahead of industry trends
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive can do attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard supports each other and above all has fun along the way

Whats in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

• Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our estate

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2025 our full-time employees can expect to receive around 5000 in addition to their annual salary

If you are our next Social Events Manager please forward your most recent CV to us today!

INDO