Access Representative
Access Representative
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Job Description
Become a part of our caring community and help us put health first
Healthcare isnt just about health anymore. Its about caring for family friends finances and personal life goals. Its about living life fully. At Conviva a wholly-owned subsidiary of Humana Inc. we want to help people everywhere including our team members lead their best lives. We support our team members to be happier healthier and more productive in their professional and personal lives. We encourage our people to build relationships that inspire support and challenge them. We promote lifelong well-being by giving our team members fresh perspective new insights and exciting opportunities to enhance their careers. At Conviva were seeking innovative people who want to make positive changes in their lives the lives of our patients and the healthcare industry as a whole.Must be fully Bilingual in English and Spanish
This position requires travel between 2 Centers has needed
Conviva is seeking a candidate to join our Team as an Access Representative who is interested in being part of a team that focuses on excellence and service to others.
Location Schedule - Required to work out of the following Centers throughout the week:
Conviva Care Quail Roost 3 days out of the week
18623 South Dixie Highway Miami FL 33157
Conviva West Kendall 2 day out of the week
15516 SW 88th St Miami FL 33196
Conviva Care Centers as needed or coverage
Essential Functions:
Increase Dual Eligible membership in Conviva locations
Assist patients with applying for services available through
DCF such has Medicaid and Food stamps.
Provide any extra assistance available through government programs that patient could qualify for.
Assist centers with increasing patient retention patient loyalty and growth
Serves as an advocate and educator to applicants in need of assistance of services provided by DCF.
Travels/works out of multiple Conviva centers.
Comply with all HIPPA and rules and regulations.
Attention to detail when documenting on EMR/ECW
Provide weekly and monthly report to direct supervisor.
Contribute to team effort by accomplishing related results as needed
Required Qualifications:
Bilingual English and Spanish
Knowledge of Microsoft Word Excel and Outlook
Administration support experience in a healthcare industry
Strong customer service skills
Attention to detail
Must be willing to travel locally to work out of multiple Conviva centers.
Effective verbal and listening skills
Ability to multi-task prioritize and manage time effectively.
Use time effectively in order to screen maximum amount of patients as possible.
Preferred Qualifications:
Experience working with DCF and/or the DCF ACCESS program
Experience resourcing assistance programs to help low-income households and/or better the lives of others.
Social Worker or case management experience
Microsoft Access proficiency
Use your skills to make an impact
Additional Information:
Monday through Friday: 8am to 5pm
This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.
Alert:
Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent fromwith instructions on how to add the information into your official application on Humanas secure website.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.Description of Benefits
Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. As part of CenterWell Senior Primary Care Convivas innovative value-based approach means each patient gets the best care when needed most and for the lowest cost. We go beyond physical health addressing the social emotional behavioral and financial needs that can impact our patients well-being.About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
