Patient Access Representative

Trios Health

Patient Access Representative

Full Time: Monday to Friday 9AM to 530PM. Location: Care Center (3730 Plaza Way KennewickWA)

Wage Range: $17.62 - $26.70

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Trios Health anchored by Trios Southridge Hospital offers a lifetime of care across a broad spectrum of healthcare specialties and fact weve built what has become one of Eastern Washingtons largest multi-specialty medical groups.
Where We Are:
Positioned in the heart of Washington wine and agriculture country the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers multiple nearby mountain ranges and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities.

Why Choose Us:
Health (Medical Dental Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program mental physical and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more

Position Summary:
Patient Access Specialist I Performs receptionist registration and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. Reports to: Assistant Director of Patient Registration

Essential Functions:

• Ensures that all necessary demographic billing and clinical information is obtained and entered in the registration system with timeliness and accuracy assigning medical record number if appropriate.
• Distributes and explains forms documents and educational handouts to patients or family members ensures all necessary signatures are obtained for treatment.
• Meets with patient or patients caregiver before or after admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physicians office nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments including co-pays and deductibles or refers to financial counselors for follow up.
• Researches the patients visit history to ensure compliance with third party payer requirements completing appropriate documentation as applicable.
• Collects co-pays and other funds from patients based upon established criteria.
• Checks supplies and stocks supplies as needed. Serves as back-up for other functional areas.

Minimum Qualifications:

• High school diploma or equivalent - Required (or equivalent Required or 3 years of directly related experience may be substituted for the required education).
• Billing or collection experience preferred.
• Computer experience required. Required Skills Requires critical thinking skills decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment. Knowledge of medical terminology strongly preferred.
• Ability to operate standard office equipment including but not limited to computer printer copier fax calculator.
• Time management and organizational skills.

EEOC Statement:
Trios Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.