We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru India. As a GSA - Housekeeping you will play a crucial role in maintaining the cleanliness and comfort of our hotel ensuring an exceptional experience for our guests.
- Attend daily briefings and complete assigned tasks efficiently
- Clean and maintain guest rooms public areas and facilities according to established standards
- Replenish guest supplies and promptly attend to guest requests
- Report any damages malfunctions or unusual activities to the supervisor
- Maintain accurate room status reports and daily productivity logs
- Handle guest complaints tactfully and professionally
- Perform valet services including linen delivery and laundry order processing
- Collaborate with team members to ensure seamless operations
- Adhere to fire and life safety procedures and attend all required training sessions
- Maintain a high standard of personal appearance and hygiene
Qualifications :
- Degree or Diploma in Hotel Management preferred
- Minimum 6 months to 1 year of experience in housekeeping or a related field
- Strong attention to detail and commitment to cleanliness standards
- Excellent organizational and time management skills
- Warm friendly and customer-focused personality
- Ability to anticipate and address guest needs proactively
- Strong communication and interpersonal skills
- Physical stamina to stand walk and perform cleaning tasks for extended periods
- Knowledge of cleaning products techniques and safety procedures
- Flexibility to work various shifts including weekends and holidays
- Ability to work efficiently in a fast-paced environment
- Basic computer skills for managing reports and communications
Remote Work :
No
Employment Type :
Full-time