F&B Outlets Supervisor | Full Time

Austin Hotel Downtown

Located in the Live Music Capital of the World the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; youll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtowns associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtowns commitment to serve our associates and nurture their growth has led to the companys highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Austin Hotel Downtown may be your perfect match.

The main objective of the F&B Supervisor is to assist food and beverage management in overseeing and supervising assigned areas in the F&B Department. Provide training direction and assistance to associates. Ensure service delivery and F&B offerings are served and presented in a timely manner in accordance with company and Department of Health standards. Ensure food and beverage operations are seamless when occurring on assigned shift.

Omni Benefits Include

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical Dental Vision Employee Assistance Program Telemedicine and Short Term & Long Term Disability.
• 401(K) Match Pre-Tax Health Savings Account and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms Food & Beverage and more!
• Unique Perks include Tuition Reimbursement Adoption Services Aid Pet Insurance Legal Services Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses Leadership Development Programs Diversity & Inclusion Programs Omni Support Center Internal Reward Program and Work/Life Balance

• Assist the F&B Managers in daily operations and execution of food and beverage functions and outlets operations.
• Effectively assist in associate development train mentor and supervise the staff in assigned area during food and beverage service opening set up and closing break down.
• At all times maintains the highest standards of professionalism towards all guests associates and managers in the Omni tradition.
• Responsible for adhering to & ensuring associate compliance with all hotel policies and procedures.
• Maintain constant engagement and interaction with clients and associates on assigned shift to ensure a memorable guest experience.
• Responsible for adhering to all liquor liability laws & enforcement of TABC Department of Health and TX food handler guidelines.
• Attend all designated training and meetings.
• Acts as host/server/server assistant/food runner as needed
• Must be able to handle all guests comments and complaints professionally and in accordance with Omni Service Standards to ensure guest satisfaction
• Must be able to handle associate disputes and/or disciplinary action
• Stay on the floor during peak hours.
• Assist in overall supervision of the department as outlined in managers job description.
• Observe teach and correct staffs service.
• Examine food preparation and beverage presentation.
• Maintain condition of outlets and assigned areas.
• Perform any other duties as assigned by restaurant manager/Director of Food & Beverage

• Related F&B degree & or equivalent supervisory experience in position
• Must have availability to work all shifts including weekends holidays days and evenings.
• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word Excel and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents
• Must have TABC and Food Handlers Certification

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.