Desktop Support Technician

Alpharetta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 10-08-2025

Vacancies: 1 Vacancy

Job Summary

Job Description

Stefanini Group is hiring!

Exciting opportunity awaits let us help you get started!

Click Apply now or you may call: / email: Pragy Sharma () for faster processing!

Job Description

IT Technician with advanced Microsoft Setup and HP Hardware skills. Needed to execute day-to-day operational aspects of the PC Lifecycle Service in Alpharetta GA. This position is 100% on-site. Expected Service Hours are 8 am to 5 pm Monday to Friday.

Duties

Technical work as Windows 11 installation technician for
New PC setup (Windows 11 M365 MS MFA Data Transfer additional software installation)
Recovery of returned PCs (cleaning minor repairs asset management)
Inventory management of returned PCs and newly ordered PCs
Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
User interaction during PC setup / redeployment / retirement

Requirements

3 years of active experience with Windows PC Setups software installation PC troubleshooting
Expert in Windows 11
Expert in M365
Expert in Microsoft Azure environment incl. Company Portal software distribution
Familiarity with Microsoft Azure Multi-Factor authentication
Familiarity with ServiceNow as order and incident management solution
Familiarity with HP Windows PC Hardware
Familiarity with UPS shipping process
Customer oriented with good communication skills
Must show attention to detail and reliability

*Listed salary ranges may vary based on experience qualifications and local market. Also some positions may include bonuses or other incentives*

About Stefanini Group

The Stefanini Group is a global provider of offshore onshore and near shore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas Europe Africa and Asia and more than 400 clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with global presence. We are CMM Level 5 company.

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Job DescriptionStefanini Group is hiring!Exciting opportunity awaits let us help you get started!Click Apply now or you may call: / email: Pragy Sharma () for faster processing!Job DescriptionIT Technician with advanced Microsoft Setup and HP Hardware skills. Needed to execute day-to-day operational...