Catering & Events Coordinator - Conrad Los Angeles
Catering & Events Coordinator - Conrad Los Angeles
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$ 27 - 30
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportiveparental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
The hourly range is $27 - $30 and is based on applicable and specialized experience and location.
We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Be a part of the newest luxury hotel in downtown LA
Be a part of the newest luxury hotel in downtown LAConrad Los Angeles! As part of the billion-dollar projectThe Grand LA this is the 7thConrad Hotel in the U.S. and the 1stin California.
Located in Downtown LAs cultural corridor Conrad Los Angeles is the citys newest luxury destination featuring over 300 rooms a world-class spa a 16000-square-foot rooftop pool deck 12000 square feet of event space and three dynamic dining experiencesincluding our signature restaurant San Laurelall in partnership with Chef Jose Andres award-winning restaurant groupJoseAndresFoodGroup.
Want to get an inside lookTake avirtual tour.
In this role as the Catering and Events Coordinator you will be responsible for soliciting securing coordinating and responding to inquiries regarding the purchase of food and beverage and use of event facilities for small local and group catered events in the hotels continuing effort to deliver outstanding guest service and financial profitability.
The ideal candidate will have a minimum of (1) year of experience in hotel Catering Sales. Previous wedding sales event sales or convention services administrative experience highly desired. Experience working in a luxury or 5-star property is preferred. A high school diploma or equivalent is required. Knowledge of food and beverage products floral decor entertainment. Ability to effectively communicate in oral or written form in English. Previous experience in Delphi is preferable. Microsoft Word excel & outlook experiencerequired. Ability to multi-task within specific time constraints.
What will I be doing
- Solicit secure coordinate and respond to customer inquiries regarding the purchase of food and beverage rental of event facilities and purchase of ancillary services from the hotel for groups and meetings of 50 or fewer guests with 10 or fewer guest room nights
- Host and entertain clients conduct property tours draft contracts and promote facilities and services
- Communicate with and provide direction and supervision to team members to execute catering events
- Generate contracts and Banquet Event Orders (BEOs) and support daily distribution of BEOs reader boards and change logs
- Work with Department Secretaries/Administrative Assistants in maintaining the file room and the proper stocking of Catering Marketing Collateral
- Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
- Generate food and beverage revenue for groups and meetings of 50 or less guests with 10 or less guest room nights by responding to customer inquiries promptly.
- Handles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less and all other related correspondences with clients.
- Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments including banquets and functions room departments until event conclusion.
Required Experience:
IC
Employment Type
Full-Time
