Director of Financial Aid
Director of Financial Aid
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Job Description
Thank you for considering a career at Mercy College of Ohio!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Reports to: Chief Financial Officer
# of Direct Reports: 3
Primary Function/General Purpose of Position
Provides leadership accountability and daily management of the Financial Aid Office to administer federal state and institutional financial aid funding. Maintains regulatory compliance and protects the integrity of the financial aid services of the College. Creates and maintains quality customer service to students and partners.
Essential Job Functions
- Oversees full-service financial aid processing including document collection budgeting awarding FAFSA verification and loan certification for the College.
- Maintain current knowledge of federal and institutional polices and procedures regulating student aid. Maintain compliance with all regulations.
- Create maintain and comply with al timelines required by the institution and regulatory bodies.
- Manage and evaluate processes to allow for efficient and accurate reporting and processing of financial aid.
- Monitor Satisfactory Academic Progress of all students.
- Provide oversight and preparation for annual A-133 audit.
- Proactive approach to identifying problems creating innovative solutions managing projects leading teams and implementing efficiencies and effectiveness using technology.
- Facilitate application of military and veteran affairs benefits to student financial aid awards.
- Coordinate financial aid functions with appropriate offices and as a part of integrated student service efforts.
- Work closely with the Business Office.
- Hire train and supervise Financial Aid staff in the essentials of customer service student outreach student financial planning and necessary elements of financial aid compliance.
- Demonstrate knowledge of principles and processes for delivering excellent customer service including student needs assessment establishing quality standards and metrics for services and evaluation of customer service.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Education
- Bachelors degree (required)
- Masters degree (preferred)
Work Experience
- 3 to 5 years experience in Financial Aid in Higher Education(required)
- Knowledge of the financial aid process to include strong working knowledge of federal regulations and financial aid office operations. (required)
- Knowledge of higher education processes best practices supervisory/personnel practices communication techniques and technology applications as they relate to the financial aid process. (preferred)
MercyCollege of Ohiois an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Financial Aid - Mercy College of OhioIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Director
Employment Type
Full-Time
