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The Patient Service Representative works as part of a team with other PSRs Finance and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the Face of the Agency in customer service making appointments checking patients in and out collecting co-payments sliding fees and outstanding balances assisting patients with insurance and payment responsibilities answering phones and directing inquiries as assigned.
BENEFITS:Group health/dental/vision agency funded voluntary life insurance 403b available upon hire and Generous Vacation and Sick Time (start accrual immediately upon hire!)*NCFHC is an equal opportunity employer
Has a degree or certification in office studies business administration or related field. Relevant experience in the field may be substituted for degree requirement. Has an excellent interpersonal and verbal communication skill. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude and high energy is a quick learner is adaptable to change and is resourceful and proactive when identifying and resolving problems.
Required Experience:
Unclear Seniority
Full-Time