Are you passionate about shaping music and audio experiences through thoughtful human-centered research Do you see research as a generative force not just a checkpoint Were looking for a mid-level Experience Researcher to join our Amazon Music Research & Beta team and partner closely with product designers and strategists to explore whats possible and what matters most to our fans.
This role is ideal for someone who thrives in cross-functional collaborative settings and is energized by the challenge of translating deep insight into meaningful design and strategy.
A day in the life Independently lead mixed-method research initiatives across the Amazon Music ecosystem (mobile voice web and beyond). Collaborate daily with designers to co-develop hypotheses test early concepts and drive iterative design through research. Facilitate cross-functional workshops synthesis sessions and insight-to-action discussions with product tech and design teams. Develop frameworks and research artifacts that help the org make strategic customer-centric decisions. Contribute to building repeatable scalable research practices that raise the bar for our work and our thinking.
3 of UX research or design research experience across the full product lifecycle with a track record of influencing design and product strategy. BA/BS required in HCI Psychology Human Factors or related field. MA/MS/PhD in HCI Psychology Human Factors or related field preferred. Skilled in both qualitative methods (interviews fieldwork usability) and quantitative thinking (surveys behavioral data interpretation). Strong storytelling and facilitation skills; ability to communicate insights clearly across disciplines.
MA/MS/PhD in HCI Psychology Human Factors or related field Experience working on consumer-facing media streaming or creative products. Ability to ambiguity and leading discovery research with emerging products or technologies. Passion for music fan culture or the creator economy.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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