Customer offering Specialist (m/w/d) – limited contract for 2 years

Amplifon is the global leader in the hearing care retail industry. Since 1950 weve been changing the lives of millions of customers all around the world. And though we are a global company thats constantly growing we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.

More than 20000 professionals every day in a network of 9500 points of sales give back the joy of hearing feeling and living to thousands of people in 26 countries across the world.

In Germany Amplifon operates with 2.000 dedicated professionals that empower people to discover all the emotions of sound.

Customer offering Specialist (m/w/d) limited contract for 2 years

Amplifon is looking for a talentedCustomer offering Specialist (m/w/d) to join our local and multicultural Marketing are going to work in a truly fast-paced environment in a business constantly evolving where you will have great empowerment and (international) growth opportunities.Customer Offering understands consumers and defines what product and service can be offered and with which pricing in order to attract/satisfy customers and maximize total revenues/margins per head through: local product & services portfolio design optimization and maintenance and local pricing & promo strategy definition and monitoring.

Your main responsibilities are the following:

1. Pricing & promo strategy definition:
   • Continuous monitoring of average selling price discount and margin performance and data analysis to detect issues areas of improvement and recommending actions
   • Promo and CRM campaigns design to reach ASP target and to push consumer upselling; postmortem analysis
   • Elaborate and execute effective Go To Market processes for promo and commercial initiatives
2. Promo execution control in store:
   • Support COF manager in leading and deploying a continuous store systems evolution to always ensure full control on promo discount execution in store
3. Support on portfolio monitoring:
   • Continuous monitoring product portfolio through ad hoc analyses
   • Provide analysis reports and insights to Customer Offering Specialists to optimize product portfolio
4. Reporting:
   • Maintain and improve reporting and KPI monitoring
   • Develop ad hoc analysis on specific projects
5. Relation with EMEA and Global Customer Offering Teams on business updates and specific cross market projects

Your profile:

• Strong critical thinking and problem-solving abilities to evaluate information and propose practical solutions.
• Skilled in data interpretation and pattern recognition to uncover trends and insights.
• Proficient in data analysis tools (e.g. Excel) and familiar with dashboard platforms like Power BI or Tableau.
• High attention to detail and ability to communicate complex findings in a clear actionable way.
• Demonstrates business acumen connecting data insights to strategic decisions.
• Business fluency in German and English

What we offer

• Amplifon is working on boosting a Winning Culture that will lead our employees towards the future starting from the improvement of our Winning Workplace. Aligned to this goal we offer a hybrid working policy allowing employees to work 9 days/month remotely.
• A job in an international company recognized as a Global Top Employer with flat hierarchies
• A state-of-the-art office environment at the heart of Hamburg St. Pauli
• Individual career planning and customized training and development opportunities including a comprehensive induction program and a versatile e-learning offer as well as interesting development opportunities (national and international)
• An attractive remuneration package as well as additional benefits
• 30 days of vacation

Your application: you can apply in English or German please indicate your language skills level.