Network Specialist Desktop Support

Job Title: Network Specialist - Desktop Support for the Labcorp Specialty Lab Division (Dianon and Integrated Oncology)

Location: On-site in Shelton CT

Hours: Monday through Friday 8:00 AM - 5:00 PM EST

Labcorp is a leading global life sciences company that provides comprehensive diagnostic testing services. Within Labcorp the Specialty Lab Division includes Dianon and Integrated Oncology business units focused on delivering specialized diagnostic solutions. We are seeking a Senior IT Specialist to join our dedicated IT team in Shelton CT to provide expert IT support to these critical divisions.

In the role of a Network Specialist youll be at the heart of keeping our Labcorp Specialty Lab Divisions IT systems hardware and software running smoothly. Its a job that calls for a solid grasp of IT infrastructure a knack for creative problem-solving and the ability to provide top-notch support whether its for our local offices or colleagues working remotely.

This role goes beyond just fixing things. Youll also get to dive into exciting IT projects and collaborate with our amazing cross-functional IT teams. Plus when other departments like Servers Networking Voice Services Data Center or IT Security could use a hand youll be there to lend your expertise and make deeper connections across the IT spectrum.

Key Responsibilities:

• IT Support: Provide technical support for hardware and software issues ensuring prompt resolution to minimize downtime.

• Local and Remote Offices: Support IT needs for both local and remote offices addressing IT-related challenges and ensuring consistent performance.

• Project Work: Participate in IT projects including installations upgrades and system migrations collaborating with IT teams and stakeholders.

• Account Management: Handle account creation reactivations terminations and password resets for Dianons Laboratory systems.

• Hardware Maintenance: Perform regular hardware maintenance upgrades and troubleshooting to ensure optimal functionality.

• Software Support: Assist users with software-related problems including installations updates and configuration adjustments.

• Documentation: Maintain detailed records of IT issues solutions and system configurations to facilitate efficient troubleshooting and knowledge sharing.

• Security: Ensure that IT systems and data are protected by following security best practices and helping to enforce security policies.

• Training: Provide training and guidance to end-users on IT tools and best practices.

Qualifications:

• Bachelors degree in Information Technology or a related field is preferred.

• 5 years related work experience in IT support with a focus on hardware and software troubleshooting.

• Strong knowledge of Windows and IOS operating systems.

• Proficiency in Active Directory account management.

• Familiarity with healthcare systems is a plus.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Strong problem-solving skills and attention to detail.

• IT certifications (e.g. CompTIA A Microsoft Certified IT Professional) are a plus.

Location: This position is based in the Shelton CT office and requires the employee to work on-site.

Working Hours: The Network Specialist will work Monday through Friday from 8:00 AM to 5:00 PM EST with occasional on-call averaging 1-2 calls per week.

Application Window: 1/26/2026

Pay Range: $32.73 - 43.26 per hour

All job offers will bebased on a candidates skills and prior relevant experience applicabledegrees/certificationsas well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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